Executive Hotel Operations Manager
hace 13 horas
Mandarin Oriental Hotel Group Limited is a renowned hotel operator with a portfolio of prestigious properties worldwide. We are committed to delivering exceptional guest experiences and providing our team members with opportunities for growth and development.
About the RoleWe are seeking an experienced Executive Hotel Operations Manager to join our team at Mandarin Oriental Ritz, Madrid. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our luxury hotel, ensuring seamless delivery of our high standards of service and hospitality.
Key Responsibilities:- Direct and manage the Palm Court Management Team to achieve departmental goals and deliver outstanding guest satisfaction.
- Provide leadership, direction, and support to all outlet colleagues to ensure excellent customer service and operational efficiency.
- Handle complaints and take immediate action to rectify any issues.
- Monitor key performance metrics, identify areas for improvement, and propose effective solutions to optimize operational efficiency.
- Manage financial resources, contribute to budget planning, monitor costs, and ensure responsible financial management.
- Conduct monthly departmental meetings to review progress and set new targets.
- Stay up-to-date with industry trends, competitor analysis, and market developments to inform business decisions.
- Ensure seamless coordination between departments to maximize revenue and guest satisfaction.
- Degree or higher in Hospitality, Hotel, or Business Management preferred.
- Proven experience as a Manager in a high-volume restaurant or similar environment with exceptional service standards.
- Excellent leadership, personnel management, and communication skills.
- Able to understand guest needs and deliver superior customer service.
- Good planning, recruitment, and interviewing skills for new colleagues.
- Strong financial acumen and computer skills, including MS Office.
- Ability to communicate effectively with different individuals.
- Excellent attention to detail and guest service attitude.
- Service-oriented team player with excellent interpersonal skills.
- Fluent in Spanish and English; knowledge of other languages is a plus.
The estimated salary for this role is approximately €60,000 - €80,000 per annum, depending on experience and qualifications. In addition to a competitive salary, we offer a range of benefits, including comprehensive training, career development opportunities, and access to employee wellness programs.
-
Hotel Operations Executive
hace 1 mes
Madrid, Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoHotel Manager PositionMandarin Oriental Hotel Group Limited is a renowned owner and operator of luxury hotels, resorts, and residences. With a strong presence in 20 countries and territories, the Group has established itself as a leader in the hospitality industry. The Hotel Manager is a key member of the Executive Committee, responsible for ensuring a...
-
Executive Chef and Operations Manager
hace 4 semanas
Madrid, Madrid, España Heritage Madrid Hotel A tiempo completoCompany OverviewHeritage Madrid Hotel is a prestigious hotel located in one of the most elegant districts of the Spanish capital.We are seeking an experienced and skilled Executive Chef and Operations Manager to join our team. The successful candidate will be responsible for overseeing the culinary operations of Haroma Restaurant, ensuring exceptional food...
-
Luxury Hotel Operations Manager
hace 13 horas
Madrid, Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoMandarin Oriental Hotel Group Limited is a renowned owner and operator of world-class hotels, resorts, and residences. With a rich history and global presence, the company operates 30 hotels and eight residences in 20 countries and territories, each reflecting its unique heritage and sense of place.About the RoleWe are seeking an experienced Hotel Manager to...
-
Luxury Hotel Operations Director
hace 5 días
Madrid, Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoAbout UsMandarin Oriental Hotel Group Limited is a renowned hospitality brand with a rich heritage of luxury and excellence. With a presence in 20 countries and territories, our group operates 30 hotels and eight residences, each showcasing our unique blend of oriental charm and sophistication.Our CultureWe are committed to delivering exceptional guest...
-
Luxury Hotel Operations Director
hace 5 días
Madrid, Madrid, España Hotel Mandarin Oriental Ritz, Madrid A tiempo completo**Company Overview**Mandarin Oriental Hotel Group is a renowned luxury hospitality brand with a strong global presence. With a rich history and heritage, the Group operates 30 hotels and residences across 20 countries, delivering exceptional guest experiences and setting new standards in the industry.**Job Description**We are seeking an experienced and...
-
Executive Operations Manager
hace 4 semanas
Madrid, Madrid, España Sagan A tiempo completoJob Title: Executive Operations ManagerSalary Range: Up to $2000 USD per monthWork Schedule: Monday - Friday, 6:00 AM to 4:00 PM (PST)About SaganWe are a premier company that bridges the gap between global talent and US-based businesses, connecting candidates from various regions with leading American companies. Our mission is to provide top executives,...
-
Luxury Hotel General Manager
hace 15 horas
Madrid, Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoAbout the RoleWe are seeking an experienced Hotel Manager to join our team at Mandarin Oriental Bosphorus Istanbul. The successful candidate will be responsible for overseeing all aspects of hotel operations, including front office, food and beverage, rooms, and spa departments.A key focus of this role will be to drive revenue growth, improve guest...
-
Luxury Hotel Operations Director
hace 5 días
Madrid, Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoAbout Mandarin Oriental Hotel Group LimitedMandarin Oriental Hotel Group Limited is a renowned owner and operator of exceptional hotels, resorts, and residences globally. With a rich heritage rooted in Asia, the company has evolved into a prestigious brand with properties across 20 countries and territories.Salary Estimate: $120,000 - $180,000 per annumAs a...
-
Hotel Operations Manager
hace 15 horas
Madrid, Madrid, España Accorhotel A tiempo completoJob OverviewWe are seeking a highly skilled Hotel Operations Manager to lead our Front Office team at Ibis Valdebebas Madrid Airport.
-
Hotel Food Operations Manager
hace 4 semanas
Madrid, Madrid, España Accor Hotels A tiempo completoCompany OverviewThe new Accor Hotels branch, located in a vibrant area of Madrid, is looking for an experienced Hotel Food Operations Manager. Our hotel offers a unique hospitality experience and provides excellent opportunities for growth and development.
-
Luxury Hotel Operations Manager
hace 14 horas
Madrid, Madrid, España Corecruitment A tiempo completoAt COREcruitment, we are seeking a seasoned Luxury Hotel Operations Manager to lead our rooms division at our esteemed luxury boutique hotel in Madrid, Spain. This is a permanent role with a competitive salary of €55,000 per year, plus benefits.Job DescriptionThis is an exceptional opportunity for a motivated and experienced professional to join our team...
-
Residence Operations Manager
hace 1 semana
Madrid, Madrid, España Hotel Mandarine Regency A tiempo completoMandarin Oriental Residences, Madrid is seeking a seasoned Residence Operations Manager to oversee the pre-opening and post-opening operations of our luxurious residences in the heart of the prestigious Salamanca neighborhood. As a key member of our team, you will be responsible for ensuring seamless day-to-day management, delivering exceptional service...
-
Hotel Service Operations Manager
hace 1 semana
Madrid, Madrid, España Mandarin Oriental Ritz, Madrid A tiempo completoJob SummaryWe are seeking a highly skilled Hotel Service Operations Manager to join our team at Mandarin Oriental Ritz, Madrid. As a key member of our hotel operations, you will be responsible for leading and supporting the Room Service department in delivering exceptional guest experiences.About UsMandarin Oriental Ritz, Madrid is a luxurious hotel located...
-
Hotel Operations Manager
hace 5 días
Madrid, Madrid, España Relais & Châteaux A tiempo completoAs a Hotel Operations Manager at Relais & Châteaux, you will be responsible for overseeing the day-to-day operations of our esteemed hotel. Our organization is dedicated to preserving local heritage and the environment while providing exceptional service to our guests.About UsWe are a global association of over 580 landmark hotels and restaurants, with a...
-
Hotel Operations Director
hace 15 horas
Madrid, Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoJob Title: Hotel Operations DirectorAbout Us:Mandarin Oriental Hotel Group Limited is a renowned luxury hotel chain with a rich heritage in providing exceptional hospitality experiences. Our hotels and resorts are located in prime destinations around the world, offering guests unparalleled service and amenities.Job Description:The Hotel Operations Director...
-
Hospitality Operations Manager
hace 4 semanas
Madrid, Madrid, España Hotel Mandarin Oriental Ritz, Madrid A tiempo completoCompany Overview: Mandarin Oriental Ritz, Madrid is an award-winning luxury hotel with a rich history and stunning design.Job Description:Lead the Palm Court Management Team to achieve departmental goals and ensure exceptional guest satisfaction.Provide leadership, direction, and support to outlet colleagues during operation hours.Handle complaints promptly...
-
Senior Financial Operations Manager
hace 1 mes
Madrid, Madrid, España Hotel Mandarin Oriental Ritz, Madrid A tiempo completoThe Hotel Mandarin Oriental Ritz, Madrid is seeking a Senior Financial Operations Manager to join its team. As a key member of the finance department, you will be responsible for overseeing all financial operations, ensuring accurate and timely financial reporting, and providing strategic financial guidance to the hotel's management team.About the RoleWe are...
-
Luxury Hotel Operations Director
hace 1 mes
Madrid, Madrid, España Hotel Mandarin Oriental Ritz, Madrid A tiempo completoCompany OverviewThe Mandarin Oriental Hotel Group is a renowned owner and operator of luxurious hotels, resorts, and residences. With a strong presence in 20 countries and territories, the Group continues to expand its portfolio through strategic development initiatives.About the RoleWe are seeking an experienced Hotel General Manager - Rooms and Food &...
-
Lead Hotel Operations Manager
hace 1 mes
Madrid, Madrid, España Hotel Mandarin Oriental Ritz, Madrid A tiempo completoOverviewMandarin Oriental Ritz, Madrid invites applications for a dynamic and experienced Restaurant Manager to lead our Food and Beverage operations.Key ResponsibilitiesDirect the Palm Court Management Team to achieve departmental goals and ensure total guest satisfaction.Provide leadership, direction, and support to all outlet colleagues at any time,...
-
Senior Hotel Operations Manager
hace 13 horas
Madrid, Madrid, España Four Seasons Hotels Ltd A tiempo completoAbout the Role: We are seeking an experienced Senior Hotel Operations Manager to join our team in Madrid. The successful candidate will assist the Director of Engineering in maintaining the hotel's facilities, ensuring the highest standards of safety and comfort for guests and employees.">About Four Seasons: Four Seasons is a world-renowned luxury...