Luxury Hotel Operations Manager

hace 13 horas


Madrid, Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completo

Mandarin Oriental Hotel Group Limited is a renowned owner and operator of world-class hotels, resorts, and residences. With a rich history and global presence, the company operates 30 hotels and eight residences in 20 countries and territories, each reflecting its unique heritage and sense of place.

About the Role

We are seeking an experienced Hotel Manager to join our team at Mandarin Oriental Bosphorus Istanbul. As a strategic leader, you will be responsible for ensuring the smooth operation of our hotel, driving revenue growth, and delivering exceptional guest experiences.

Main Responsibilities:

  • To oversee the overall operation of the hotel, including Food & Beverage, Rooms, Spa, Engineering, and Security.
  • To develop and implement operational strategies that meet and exceed guest expectations while providing a return on investment to our owners.
  • To manage the implementation of all operational standards and ensure their upkeep.
  • To work closely with the Executive Committee to drive FLHSS&E initiatives and improve guest services.
  • To prepare strategic business plans for the hotel, focusing on operations.
  • To develop lower and middle management executives through coaching, mentoring, and general communications.
  • To direct and ensure the success of preventive maintenance programs and energy-saving projects.
  • To work with the Director of Finance to implement budget and financial reviews.
  • To support the General Manager in developing marketing strategies and ensuring operational excellence.

Requirements and Qualifications:

We are looking for a seasoned hospitality professional with excellent leadership skills, strong analytical abilities, and a passion for delivering exceptional guest experiences. You should have a proven track record in hotel management, with experience in Food & Beverage, Rooms, Spa, Engineering, and Security operations.

Benefits:

As a Hotel Manager with Mandarin Oriental Hotel Group Limited, you will enjoy a competitive salary package, including a base salary of approximately €80,000 per annum, plus benefits and bonuses.

Note:

Please note that this is a senior leadership role requiring significant experience and expertise in hotel management. We look forward to receiving applications from qualified candidates.



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