Hotel Operations Director

hace 11 horas


Madrid, Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completo
Job Title: Hotel Operations Director

About Us:
Mandarin Oriental Hotel Group Limited is a renowned luxury hotel chain with a rich heritage in providing exceptional hospitality experiences. Our hotels and resorts are located in prime destinations around the world, offering guests unparalleled service and amenities.

Job Description:
The Hotel Operations Director will be responsible for leading the operations of our hotel, ensuring seamless execution of all aspects of hotel management. This includes overseeing front-of-house and back-of-house operations, managing staff performance, and maintaining high standards of quality and service.

Main Responsibilities:
* Lead the hotel's operational teams to deliver exceptional guest experiences
* Develop and implement strategies to improve operational efficiency and productivity
* Manage staff performance, including training, coaching, and appraisals
* Maintain high standards of quality and service throughout the hotel
* Collaborate with other departments to ensure seamless delivery of services

Requirements:
* Proven experience in hotel operations management
* Strong leadership and team management skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing circumstances
* Strong analytical and problem-solving skills

Benefits:
* Competitive salary: $120,000 - $180,000 per year
* Comprehensive benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

Additional Information:
This role offers a unique opportunity to join a prestigious hotel group and contribute to delivering exceptional guest experiences. If you have a passion for hotel operations and leadership, we encourage you to apply.

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