Global Customer Experience Ambassador in Lisbon
hace 3 semanas
Your responsibilities and impact as a Global Customer Experience Ambassador will be:
- Supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious brands.
- Answering incoming queries from customers via various channels, identifying issues, and providing solutions.
- E nsuring a high level of customer satisfaction and recording data in the CRM system.
- Providing ad-hoc support and being an integral part of the team's success.
The ideal candidate should possess:
- A native level of German and at least a B1 level of English.
- Enthusiasm about movies, shows, and other forms of entertainment.
- Knowledge of the value and impact that a good customer experience can create.
- An attentive listening skill, comfortable communication with people, and the ability to work proactively at a fast pace.
- Excitement about intercultural communication and the expatriate lifestyle.
- Willingness to relocate to Lisbon for an international career and life experience.
You will be part of a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. Our company takes care of your career development, language skills, and accommodation to ensure a smooth social integration.
What We OfferAs a Global Customer Experience Ambassador, you can expect:
- A long-term fixed-term contract renewable every year.
- Rotating shifts with 5 days per week, including weekends (8 AM - 9 PM).
- Salary conditions: €950 - €1,000 gross/month (based on experience) including free accommodation, or €1,300 - €1,400 gross/month excluding accommodation.
- Reimbursement of initial flight expenses after 9 months.
- Airport pick-up.
- Yearly two-way flight ticket back to your home country within the EU.
- Help with paperwork, opening a bank account, etc. upon arrival.
- Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company.
- Real career opportunities in different career paths.
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