Customer Service Ambassador
hace 2 días
About the Role
We are seeking a highly motivated Customer Service Ambassador to join our team in Sofia, Bulgaria. As a hybrid representative, you will be responsible for delivering exceptional customer experiences through various communication channels.
Key Responsibilities
You will answer incoming communications from customers, connect and resolve order-related issues using both written and voice channels. Additionally, you will stay up-to-date with the latest technology and learn about new products and services.
Requirements
- 6 months or more of related customer service experience in retail, contact center, customer electronics, or similar fields
- Effective written communication skills, including grammar and spelling in Italian-English
- Able to work in a team setting and act as one
- Desire to help solve issues, come up with solutions, and keep organized in your work
About TTEC
Ttec is a company that makes customers happy. Since 1982, we have helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. We talk, message, text, and video chat with millions of customers every day.
Benefits
- Leadership who support career development and professional growth
- Inclusive culture and community-minded organization where giving back is encouraged
- Global team of curious lifelong learners guided by company values, experiential training, and access to thousands of free training and development courses
- Competitive compensation package, performance bonus opportunities, and benefits
Salary Range: $40,000 - $60,000 per year (estimated)
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