Streaming Experience Advocate Role in Lisbon

hace 3 días


Málaga, Málaga, España Blu Selection A tiempo completo

Overview: Blu Selection is a multinational organization that offers world-class sales and customer service solutions. We're seeking an experienced Customer Service Representative to join our international team based in Lisbon, Portugal.

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About the Role

This position involves working with clients from top prestigious brands worldwide, providing exceptional support via phone, email, and chat. The ideal candidate will have excellent communication skills, be proactive, and possess a native level of German and at least a B1 level of English.

Main Responsibilities:

  • Supporting client activities by offering world-class service
  • Answering incoming queries from customers
  • Identifying issues and providing solutions
  • Ensuring high customer satisfaction levels
  • Recording data in CRM systems
  • Providing ad-hoc support
  • Participating as a team player in project success

Benefits: We offer a competitive package including free accommodation (shared flat, all bills included), 950€ - 1.000€ gross/month salary, reimbursement of initial flight expenses after 9 months, airport pick up, yearly two-way flight ticket back to your home country (within the EU), and more.

About You

  • You are customer service oriented
  • You have good communication skills
  • You are pro-active and a team player
  • You are enthusiastic about movies, shows, etc.
  • You have knowledge of the value and impact of good customer experience
  • You are an attentive listener, comfortable, and skillful at communicating with people
  • You are energetic, innovative, and work proactively at a fast pace
  • You enjoy intercultural communication and expatriate lifestyle

Living in Lisbon

Located in Lisbon, you'll find a company that cares for your career development, language skills, and social integration. With over 80 nationalities represented within our team, we're looking for individuals who are excited about joining our diverse community.



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