Digital Experience Manager
hace 2 días
About JTI
JTI is a dynamic and innovative company that celebrates diversity and promotes a culture of inclusivity. With over 46,000 employees from around the world, we are committed to building unique success stories and fostering a work environment where everyone truly belongs.
We are proud to say that 83% of our employees feel happy working at JTI. To make a difference with us, all you need to do is bring your human best.
Our Mission
BTS M&S provides market-leading digital experiences and innovative capabilities to help JTI engage with our consumers and customers in a frictionless and cost-effective manner to enable Vision 2030.
This role is part of the Digital Market Success team, which has as a mission to support markets to fully leverage the new digital ecosystem of technologies we are putting in place to support RRP growth, as well as feeding into the global M&S product owners to continuously optimize and build new digital technology solutions to help drive the growth of RRP in markets.
The Role
The BTS M&S Ecosystem Optimization Manager will be responsible for ensuring that our integrated Consumer & Customer Ecosystem delivers all digital capabilities needed by the markets to successfully launch, activate and grow our RRP portfolio.
Main Responsibilities:
- Be a trusted business partner for the markets, understanding their challenges, educating on how to best leverage technology and bringing new opportunities to be considered through user-centric design thinking approach.
- Provide input to Global M&S product owners and BTS Consumers and Customers Ecosystem platform owners to continuously enhance existing technology solutions, add new solutions and provide input to achieve a fully integrated Consumer and Customer ecosystem.
- Be accountable for the end-to-end project management of 'DES Flows' from idea to execution, ensuring that our technology solutions deliver a market-leading user experience to all users (consumers, retailers, employees), from pilot to integration with business objectives to help scale all RRP markets.
- Contribute to actively share digital best practices and key learnings across markets.
- Provide tracking and report the progress of initiatives to various stakeholders across global and markets.
Requirements
To be successful in this role, you will need a University Degree in Computer or Technical Science, plus additional business education. Alternatively, a Degree in Business Administration, plus strong IT background would be suitable.
Compensation Package
The salary range for this position is between €60,000 and €80,000 per annum, depending on experience and qualifications. This figure includes a basic salary, performance-related bonuses, and benefits such as health insurance and pension plan.
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