Commercial Operations Specialist
hace 1 día
Job Overview
We are seeking a highly organized and commercially-minded professional to manage the operational needs of our UK and German retail partners as a Commercial Operations Specialist. This role involves overseeing order coordination, ensuring seamless communication and timely deliveries, and representing our brand with exceptional customer service.
Main Responsibilities
- Manage and oversee customer orders, ensuring smooth communication and timely deliveries.
- Provide customers with real-time order updates, from acceptance to delivery.
- Use ERP systems to manage stock, purchasing, and deliver great customer service.
- C Coordinate with our third-party logistics partners to meet demand.
- E nsure stock and display units arrive on time for store launches by working closely with merchandising partners.
- Handle invoicing and prepare shipment documentation for accounting and admin purposes.
- Conduct review meetings with customers to foster strong relationships.
Requirements
- Fluency in English and German (Polish language skills are a plus).
- Experience in customer service or sales administration.
- Ability to work independently, manage multiple tasks, and maintain focus.
- Proficiency in Microsoft Office (particularly Excel).
Estimated Salary: €60,000 - €80,000 per annum
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