Commercial Operations Specialist

hace 1 día


Barcelona, Barcelona, España Albert Roger Group A tiempo completo

Job Overview

We are seeking a highly organized and commercially-minded professional to manage the operational needs of our UK and German retail partners as a Commercial Operations Specialist. This role involves overseeing order coordination, ensuring seamless communication and timely deliveries, and representing our brand with exceptional customer service.

Main Responsibilities

  • Manage and oversee customer orders, ensuring smooth communication and timely deliveries.
  • Provide customers with real-time order updates, from acceptance to delivery.
  • Use ERP systems to manage stock, purchasing, and deliver great customer service.
  • C Coordinate with our third-party logistics partners to meet demand.
  • E nsure stock and display units arrive on time for store launches by working closely with merchandising partners.
  • Handle invoicing and prepare shipment documentation for accounting and admin purposes.
  • Conduct review meetings with customers to foster strong relationships.

Requirements

  • Fluency in English and German (Polish language skills are a plus).
  • Experience in customer service or sales administration.
  • Ability to work independently, manage multiple tasks, and maintain focus.
  • Proficiency in Microsoft Office (particularly Excel).

Estimated Salary: €60,000 - €80,000 per annum



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