German Customer Support Specialist with Relocation Opportunities
hace 23 horas
We are looking for a highly skilled German-speaking customer support specialist to join our team at Cross Border Talents. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.
Responsibilities:
- Respond to customer inquiries in a professional and friendly manner
- Assist customers with product details, order issues, and general support
- Resolve customer concerns efficiently and escalate more complex issues as needed
- Document customer interactions accurately in the CRM system
Requirements:
- Fluency in German (C2 level) and solid communication skills in English (B2 level or higher)
- Strong problem-solving abilities and a customer-focused attitude
- Flexibility to work 24/7 rotational shifts, including weekends
- Must be available to work on-site in Braga
What We Offer:
- Competitive salary: €45,000 per annum
- Welcome Bonus of €2,000
- Private health insurance
- Paid training to help you succeed in your role
- A supportive, friendly team environment
- Opportunities for professional growth and career advancement
Work Schedule: Monday to Sunday: 24/7 (rotational shifts). Days Off: 2 rotational days off.
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