Business Development Manager

hace 3 días

Madrid, Madrid, España Charlotte Tilbury Beauty A tiempo completo
About Charlotte Tilbury Beauty

Charlotte Tilbury Beauty is a global leader in the beauty industry, revolutionizing the way people experience makeup and beauty. With a presence in 50 markets and over 2,300 employees, we are a dynamic and innovative company that is always looking for talented individuals to join our team.

About the Role

The Assistant Business Manager is a key role within our retail team, responsible for driving sales and customer satisfaction in our stores. As a true brand ambassador, you will embody the Charlotte Tilbury values and lead by example to promote exceptional customer service and create a customer experience that exceeds expectations.

Key Responsibilities
  • Drive financial results in store to meet and exceed targets and key performance indicators.
  • Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
  • Demonstrate entrepreneurial spirit and be a specialist amongst the retail artistry brands, showing a genuine enthusiasm, commitment, and interest in the Company's performance.
  • Lead by example to promote exceptional customer service and creating a customer experience.
  • Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
  • Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
  • Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
What We Offer

As a member of our team, you will have the opportunity to work with a dynamic and innovative company that is always pushing the boundaries of the beauty industry. You will be part of a global team that is passionate about delivering exceptional customer experiences and driving business results. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

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