Streaming Platform Customer Support Representative in Lisbon

hace 2 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo
Job Overview

We are seeking a skilled Customer Support Representative to join our team at Blu Selection. In this role, you will be responsible for providing exceptional customer service to viewers of our streaming platform.

Responsibilities
  • Assist viewers through phone and/or chat regarding different queries
  • Provide account and application support to viewers
  • Offer technical support and troubleshooting of system configurations and network settings
Requirements

To succeed in this role, you should have:

  • An advanced level of English and native French language skills
  • Strong problem-solving skills and the ability to adapt quickly to new situations
  • A previous experience in customer service is a plus
Benefits
  • A competitive salary of 890€ per month (gross)
  • A performance bonus of 100€ per month (gross)
  • A meal allowance of 7.23€ per work day
  • The opportunity to work with some of the biggest brands in the industry
  • A challenging and fast-paced work environment
What We Offer

In addition to a competitive salary and benefits package, we offer:

  • A paid and recognized training program
  • The possibility to work from home or remotely after 6 months within the company
  • A reimbursement of up to 400€ for initial flight tickets if you live outside Portugal
  • The provision of accommodation in a shared flat by the company for 6 months


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