Streaming Support Specialist in Lisbon
hace 1 semana
About the Role
At Blu Selection, we are seeking a highly reliable and adaptable Streaming Support Specialist to join our team in Lisbon. This is a full-time position, working 40 hours a week with rotating shifts between Monday and Sunday: 8 am to 9 pm.
Your Responsibilities
We are looking for someone to assist viewers through phone and/or chat regarding different queries related to our streaming platform. This includes providing account and application support, troubleshooting system configurations and network settings, and delivering accurate and real-time responses to viewer inquiries.
Skills and Qualifications
To succeed in this role, you should be a native French speaker with an advanced level of English. You must also have strong problem-solving skills, be highly reliable, adaptable, and a fast learner. Previous experience in Customer Service is a significant advantage.
What We Offer
This position comes with a competitive salary of €890 (14 times per year) + €100 performance bonus (gross/month). Additionally, we offer a paid and recognized training program, a meal allowance of €7.23 per work day, and reimbursement (up to €400) of initial flight ticket after 6 months within the company, plus 6 months of accommodation in a shared flat provided by us.
Benefits
You will have the opportunity to collaborate with some of the biggest brands in the industry and be part of a challenging and fast-paced environment. We encourage teamwork, innovation, and continuous learning, making it an ideal place for professionals looking to grow their careers.
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