Customer Service Representative for Streaming Platform in Lisbon
hace 1 día
**Company Overview**
We are Blu Selection, a leading company in the streaming industry. Our mission is to provide top-notch customer service to our viewers.
**Job Summary**
We are seeking a highly skilled and experienced Customer Service Representative to join our team. The successful candidate will be responsible for providing excellent customer support to our viewers through phone and/or chat.
**Responsibilities and Impact**
The Customer Service Representative will have a significant impact on our viewers' experience. Some of the key responsibilities include:
• Assist viewers with queries regarding different software functionality and account applications.
• Provide technical support and troubleshooting services to resolve system configurations and network settings issues.
• Offer accurate and real-time responses to viewers' inquiries.
**Required Skills and Qualifications**
To succeed in this role, you should possess the following skills and qualifications:
• Be a native French speaker with an advanced level of English.
• Demonstrate strong problem-solving skills, adaptability, and a fast learning ability.
• Have previous experience in customer service, which is considered a significant advantage.
**Benefits**
As a valued member of our team, you can expect to enjoy the following benefits:
• A full-time job with 40 hours per week.
• Rotating shifts between Monday and Sunday: 8 am to 9 pm.
• A base salary of €890 (14 times per year) + a performance bonus of €100 (gross/month).
• Paid and recognized training.
• Meal allowance of €7.23 per work day.
• Reimbursement (up to €400) of initial flight ticket after 6 months within the company + 6 months of accommodation in shared flat provided by the company (rental fee to pay).
**What We Offer**
In addition to the above benefits, we offer a challenging and fast-paced environment, where you can collaborate with some of the biggest brands in the industry.
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