International Customer Service Representative in Lisbon, Portugal

hace 1 mes


Barcelona, Barcelona, España Blu Selection A tiempo completo
About Blu Selection

We are a dynamic and innovative company that offers an exciting opportunity for individuals to take on the role of International Customer Service Representative in our Lisbon, Portugal office.

Job Summary

This is a fixed-term contract position with the possibility of renewal. As an International Customer Service Representative, you will be responsible for providing exceptional customer service to clients via email, phone, and live chat. You will also collect and update customer data, provide product information, and ensure excellent customer satisfaction.

Responsibilities
  1. Assist customers with their requests and resolve issues in a timely and professional manner
  2. Collect and update customer data accurately and efficiently
  3. Provide detailed product information to customers, including subscription, payment, and technical requirements
  4. Ensure high levels of customer satisfaction through effective communication and problem-solving
Requirements
  • EU Citizenship or valid residency card
  • Native level of French and good level of English
  • Knowledge of the value of excellent customer experience and its impact on business success
  • Strong interest in new technologies and innovation
  • Excellent communication and interpersonal skills, with ability to work effectively in a team environment
What We Offer
  • A competitive salary package, including:
  • €1040 gross/month (including free accommodation) or €1240 gross/month (without accommodation)
  • A relocation package for international candidates, including reimbursement of initial flight expenses, airport pick-up, and yearly two-way flight ticket back to home country
  • Private health insurance after 6 months of contract, as well as free Portuguese lessons, cooking classes, sports activities, and social events
  • Portuguese public holidays and 22 days of paid holidays


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