International Customer Experience Representative in Portugal

hace 2 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

Company Overview

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Blu Selection offers a wide range of exciting projects and opportunities for individuals looking to start their career in an international company. Our positions provide the chance to grow both professionally and personally, regardless of location.


Salary

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We offer a competitive salary of €950-€1500 gross per month, depending on the project and relocation package.


Job Description

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As a Customer Service Representative, your responsibilities will include answering project-related queries from customers, identifying issues, and providing solutions to ensure high customer satisfaction. You will also be responsible for recording data in the CRM system, providing ad-hoc support, and being part of a successful team.


Required Skills and Qualifications

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To succeed in this role, you will need:

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  • ">
  • A native level of German and at least a B2 level of English">
  • Knowledge of the value and impact that a good customer experience can create">
  • A high school degree">
  • An attentive listening skill, comfortable and skilled at communicating with people">
  • A drive for excellence and professionalism">
  • Excitement about intercultural communication and the expatriate lifestyle">
  • A valid work permit for Portugal (required)">
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Benefits

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We offer a comprehensive benefits package, including:

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  • A long-term fixed term contract, renewable every year or even indefinite">
  • Full-time working hours (40h/week) with different schedules depending on the project">
  • Relocation Package including help with paperwork, accommodation, and flight/travel tickets">
  • Health insurance">
  • Different add-ons such as language lessons, cooking classes, sports activities, and social events organized by the company">
  • Real career opportunities in different career paths">
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Others

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You will have the flexibility to choose between locations in Portugal or Greece, including trendy cities such as Lisbon, Porto, Athens, or Thessaloniki. Regardless of your location, you can expect an international experience in and around your future workplace.



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