International Customer Service and Sales Representative

hace 3 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo
Job Description:

We are seeking a highly motivated and skilled Customer Service and Sales Representative to join our team at Blu Selection. As a key member of our organization, you will play a crucial role in delivering exceptional customer experiences and driving sales growth.

About the Role:

  • Answer project-related queries from clients with professionalism and poise.
  • Identify issues and provide effective solutions to meet customer needs.
  • Maintain high levels of customer satisfaction through prompt issue resolution and proactive communication.
  • Record data accurately in our CRM system to ensure seamless customer interactions.
  • Provide ad-hoc support to colleagues and customers alike.
  • Collaborate with your team to achieve shared goals and drive business success.

Requirements:

  • A native level of Dutch and at least a B2 level of English for effective communication.
  • Understanding of the value of delivering outstanding customer experiences.
  • A high school degree as a minimum qualification.
  • Excellent listening skills and the ability to communicate effectively with people from diverse backgrounds.
  • A strong drive for excellence and professionalism in all aspects of work.
  • A collaborative attitude and commitment to teamwork.
  • Passion for intercultural communication and international career opportunities.
  • Willingness to relocate to Portugal for an exciting international experience.
  • A valid work permit for the specific country is required.

What's in it for You?

  • Type of contract: long-term fixed-term contract, renewable annually or indefinitely.
  • Working hours: full-time (40 hours/week).
  • Diverse schedules depending on the project, including rotational shifts.
  • Varying working models: on-site, hybrid, or remote projects.
  • Salary range: €950 - €1500 gross/month, depending on the project and relocation package.

Benefits:

  • Relocation Package: assistance with paperwork, accommodation, and flight/travel tickets.
  • Support with paperwork, opening a bank account, and other essentials upon arrival.
  • Health insurance for comprehensive coverage.
  • Add-ons such as language lessons, cooking classes, sports activities, and social events organized by the company.
  • Opportunities for professional growth and development in various career paths.

About Us:

As a leading global player in BPOs, we offer flexibility to choose between locations in Portugal, Greece, or Spain, including vibrant cities like Lisbon, Porto, Athens, Barcelona, or Valencia. You can expect an international experience in and around your future workplace, surrounded by a lively culture, warm climate, welcoming locals, unique cuisine, and an international community.



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