Global Sales and Customer Service Representative

hace 1 semana


Barcelona, Barcelona, España Blu Selection A tiempo completo
About Blu Selection

Blu Selection is a multinational organization recognized for providing top-notch sales and customer service solutions. Our team is comprised of over 80 nationalities, and we're committed to fostering a diverse and inclusive work environment.

We're seeking a highly motivated and customer-centric individual to join our international team as a Global Sales and Customer Service Representative in sunny Lisbon.

Job Description

This role involves supporting our clients by delivering exceptional customer service via telephone and email, addressing product or service-related queries, and handling complaints professionally.

You will be responsible for:

  • Providing timely and effective resolutions to customer inquiries
  • Utilizing strong communication skills to de-escalate conflicts and build trust with clients
Requirements

To succeed in this role, you'll need to possess:

  • A customer service-oriented mindset
  • Excellent communication skills, both written and verbal
  • A proactive approach to problem-solving
  • The ability to work effectively as part of a team
  • Native-level proficiency in Dutch
  • A good understanding of English
What We Offer

As a valued member of our team, you can expect:

  • A fixed-term contract (6 months - 1 year) with opportunities for renewal
  • Full-time employment (40 hours/week)
  • Monday to Saturday working hours, with rotating shifts between 06:00-22:00 (8 hours/day)
  • Competitive salary conditions:
  1. Including free accommodation (shared flat, all bills included): €1040 gross/month
  2. Excluding accommodation: €1298 gross/month
Reimbursement of initial flight expenses after 9 months for international candidatesAirport pick-upYearly two-way flight ticket back to your home country (within the EU)Assistance with paperwork, opening a bank account, and other settling-in tasks upon arrivalFree Portuguese lessons, cooking classes, sports activities, and social events organized by the companyReal career opportunities across various career paths

We strive to provide an excellent work-life balance and support our employees' personal and professional growth. If you're a motivated and customer-focused individual looking for a new challenge, apply today



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