Boat Sales and Customer Service Representative in Barcelona
hace 1 mes
Company Overview
We are a dynamic tourism and hospitality company seeking a highly motivated individual to join our team as a Boat Sales and Customer Service Representative in the heart of Barcelona.
About the Role
This is an exciting opportunity for a sales-driven professional with excellent communication skills to work with international clients and contribute to the growth of our business. The successful candidate will be responsible for providing top-notch customer service, managing bookings efficiently, and maintaining a strong product knowledge base.
Salary Information
The estimated salary for this position is between €1900 - €2500 per month, inclusive of a shift allowance and commissions from sales. This competitive compensation package reflects the company's commitment to rewarding its employees for their hard work and dedication.
Job Description
As a Boat Sales and Customer Service Representative, your primary responsibilities will include:
- Providing exceptional customer service via phone and email to understand client needs and preferences
- Efficiently processing bookings using booking systems or software
- Handling boat reservations, confirming bookings, issuing confirmations, and processing payments or deposits as required
- Assisting customers in choosing suitable options based on their needs and budget, upselling additional services or amenities where appropriate
Required Skills and Qualifications
To excel in this role, you must possess:
- Excellent communication and customer-oriented approach
- A solution and result-driven mindset
- Flexibility, ease of adaptability, and a positive 'can-do attitude'
- Fluency in English and Russian or French
Benefits
In addition to a competitive salary, we offer:
- 27 vacation days per year
- A permanent contract
- An ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance)
- 10% Discount for renting a boat
- Referral bonus (300 euros)
- Coffee, tea, cookies, fruit & more at the office
- Office in Plaza Urquinaona with amazing views
- Working in an international and friendly environment
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