Boat Sales Professional with Excellent Customer Service Skills

hace 2 semanas


Barcelona, Barcelona, España Boataround A tiempo completo

Company Overview

We are a dynamic tourism and hospitality company seeking a skilled Boat Sales Professional to join our team. Our organization values customer satisfaction, teamwork, and adaptability.

Salary

The estimated monthly gross salary for this position is 3,500 euros, in addition to a shift allowance and quarterly bonus.

Job Description

This role involves interacting with customers via phone and email to understand their booking requirements and preferences. The successful candidate will process bookings efficiently using booking systems, provide accurate information about available options and pricing, and handle customer inquiries, complaints, or special requests with care and efficiency.

Responsibilities:

  • Customer Interaction: Communicate effectively with customers to understand their needs and preferences.
  • Booking Management: Process bookings accurately and efficiently using booking systems.
  • Reservation Handling: Confirm bookings, issue booking confirmations, and process payments or deposits as required.
  • Sales Assistance: Assist customers in choosing the most suitable options based on their needs and budget.
  • Product Knowledge: Maintain up-to-date knowledge of products and services offered to effectively communicate with customers.
  • Customer Service: Provide excellent customer service throughout the booking process, addressing any questions or concerns promptly and professionally.

Required Skills and Qualifications:

  • Excellent communication and customer-oriented approach.
  • Solution and result-driven person.
  • Flexible, easygoing, and adaptable team player with a positive 'can-do attitude'.
  • Fluent in English + Polish (extra points if you know another language).

Benefits:

  • 27 vacation days per year.
  • Permanent contract.
  • Home office-like working option (5 days per quarter).
  • ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance).
  • 10% Discount for renting a boat.
  • Referral bonus (300 euros).
  • Coffee, tea, cookies, fruit & more at the office.
  • Office in a central location with amazing views.
  • International and friendly work environment.
  • Dog-friendly office.

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