High Tech Sales Professional with Excellent Customer Service Skills

hace 3 días


Barcelona, Barcelona, España Personalbüro U. Herrmann A tiempo completo

At Personalbüro U. Herrmann, we are seeking a highly skilled and motivated High Tech Sales Professional to join our team.

About the Job

We offer a full-time permanent contract of 39 hours/week, Monday to Friday, from 09.00 to 18.00. The base salary is 20,000 euros per annum, plus up to 2,000 euros in bonus per annum. Our office location in Barcelona offers a great work-life balance.

Job Description

The ideal candidate will be responsible for handling inbound activity, including calls, emails, chat, and tasks related to customer post-sales requests. This involves quoting creation, follow-up with cross-selling/up-selling, and maintaining a proactive service attitude. Additionally, the successful candidate will ensure personal knowledge of the Store portfolio and Post sales process is maintained. They will initiate and manage customer post-sales related tasks, covering order cancellations, claims management, order and delivery follow-up, refund requests, and escalations.

Requirements

To be successful in this role, you will need to have:

  • A proficient or bilingual level of Dutch and advanced English language skills;
  • A minimum of 1-year relevant experience in sales or customer-facing roles;
  • Strong communication, customer-facing, and customer care skills;
  • Knowledge of sales techniques, including up-/cross-selling and objection handling;
  • Ability to work independently and as part of a team;
  • Achievement and target-oriented mindset, with a customer-driven approach.
Benefits

In addition to the competitive salary and bonus structure, we offer:

  • A comprehensive training program on the company and project;
  • A career development program and specialized courses;
  • A friends hunting (referral) bonus scheme;
  • A supportive and collaborative work environment.

We are committed to providing a dynamic and challenging work environment that fosters growth and development. If you are a motivated and customer-focused individual looking to advance your career in high tech sales, please apply today.



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