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hace 1 mes
We are seeking a highly skilled German-speaking Customer Service Representative to join our dynamic team at Cross Border Talents. As a leading company in the industry, we offer exciting career opportunities for individuals who are fluent in German and passionate about delivering exceptional customer service.
About the RoleThis is a unique opportunity to work with our clients in Slovakia and provide outstanding support through various channels, including phone, email, and live chat. You will play a crucial role in delivering exceptional customer experiences and contribute to our company's success.
Key Responsibilities:- Provide timely and satisfactory resolution to customer inquiries and issues.
- Maintain accurate records of customer interactions using our CRM system.
- Collaborate with cross-functional teams to address complex customer issues and contribute to continuous process improvement.
- Stay informed about our products and services to provide accurate information and assistance to customers.
To be successful in this role, you should have:
- Fluency in German (both written and spoken).
- Strong communication and interpersonal skills.
- Previous experience in customer service is advantageous but not mandatory.
- Able to thrive in a fast-paced environment and efficiently handle multiple tasks.
- Tech-savvy with a quick ability to learn new systems.
We offer a competitive salary, comprehensive training program, and assistance with relocation and settling into life in Bratislava. Our benefits include health and wellness programs, engaging workplace culture, and opportunities for career advancement within the company.
Estimated Salary: €35,000 - €45,000 per year