French Speaking Customer Service Representative in Lisbon

hace 16 horas


Madrid, Madrid, España Cross Border Talents A tiempo completo

At Cross Border Talents, we're seeking a talented French-speaking customer service representative to join our remote team based in Lisbon. Compensation: We offer a competitive salary of €28,000 - €32,000 per year, depending on experience.

Job Description:

  • Deliver exceptional support to French-speaking customers via phone, email, and chat
  • Address and resolve questions about products, services, and accounts promptly
  • Troubleshoot customer issues and escalate complex cases when necessary
  • Ensure customer satisfaction through proactive follow-ups and clear communication
  • Keep customer records accurate and up-to-date in the system

Requirements:

  • Native French speaker (required)
  • Proficient in English (C1 level) for internal communication
  • Previous experience in customer service is beneficial
  • Excellent communication and problem-solving skills
  • Ability to handle multiple customer inquiries simultaneously
  • Comfortable working with technology and customer service platforms

Benefits:

  • A comprehensive training program to develop your skills and grow your career
  • Ongoing support from our dynamic and inclusive team environment
  • Opportunities for career progression within the company

About Us: At Cross Border Talents, we're passionate about connecting talented individuals with exciting career opportunities. Our goal is to provide a supportive and collaborative work environment that fosters growth and development.



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