French Speaking Customer Service Representative in Lisbon
hace 16 horas
At Cross Border Talents, we're seeking a talented French-speaking customer service representative to join our remote team based in Lisbon. Compensation: We offer a competitive salary of €28,000 - €32,000 per year, depending on experience.
Job Description:
- Deliver exceptional support to French-speaking customers via phone, email, and chat
- Address and resolve questions about products, services, and accounts promptly
- Troubleshoot customer issues and escalate complex cases when necessary
- Ensure customer satisfaction through proactive follow-ups and clear communication
- Keep customer records accurate and up-to-date in the system
Requirements:
- Native French speaker (required)
- Proficient in English (C1 level) for internal communication
- Previous experience in customer service is beneficial
- Excellent communication and problem-solving skills
- Ability to handle multiple customer inquiries simultaneously
- Comfortable working with technology and customer service platforms
Benefits:
- A comprehensive training program to develop your skills and grow your career
- Ongoing support from our dynamic and inclusive team environment
- Opportunities for career progression within the company
About Us: At Cross Border Talents, we're passionate about connecting talented individuals with exciting career opportunities. Our goal is to provide a supportive and collaborative work environment that fosters growth and development.
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