French Speaking Customer Service Representative
hace 1 semana
At Cross Border Talents, we're looking for a skilled French-speaking customer service representative to join our team in Lisbon. As a remote worker, you'll provide top-notch support to French-speaking customers via phone, email, and chat.
About the RoleThis is an urgent opening, and we're seeking someone who can start immediately. You'll be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction through proactive follow-ups and clear communication.
Key Responsibilities:- Deliver exceptional customer support via multiple channels
- Resolve customer questions and concerns promptly and effectively
- Troubleshoot complex cases and escalate when necessary
- Maintain accurate customer records and collaborate with the team to ensure high service standards
- Native French speaker (required)
- Proficient in English (C1 level) for internal communication
- Previous experience in customer service is beneficial
- Excellent communication and problem-solving skills
- Able to handle multiple customer inquiries simultaneously
- A competitive salary package of approximately €30,000 per year, depending on experience
- Remote working from the comfort of your home in Lisbon
- Comprehensive training and ongoing support to grow your career
- A dynamic and inclusive team environment
- Opportunities for career progression within the company
We offer a range of benefits, including a competitive salary, comprehensive training, and opportunities for career growth. If you're passionate about delivering exceptional customer support and have the skills and qualifications we're looking for, please apply today.
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