French Speaking Customer Service Representative

hace 1 semana


Madrid, Madrid, España buscojobs España A tiempo completo
About the Job

We are seeking a skilled French Speaking Customer Service Representative to join our team in Lisbon. This is an exciting opportunity for a motivated individual with excellent communication and problem-solving skills to provide top-notch support to French-speaking customers via phone, email, and chat.

Responsibilities:
  • Deliver exceptional customer service by addressing and resolving questions about products, services, and accounts promptly
  • Troubleshoot customer issues and escalate complex cases when necessary
  • Ensure customer satisfaction through proactive follow-ups and clear communication
  • Keep accurate and up-to-date customer records in the system
  • Collaborate with your team and management to maintain high service standards
Requirements:
  • Native French speaker (required)
  • Proficient in English (C1 level) for internal communication
  • Previous experience in customer service is beneficial
  • Excellent communication and problem-solving skills
  • Ability to handle multiple customer inquiries simultaneously
About the Benefits

This role offers a competitive salary of approximately €35,000 per year, depending on experience. As a remote employee working from the comfort of your home in Lisbon, you will enjoy a comprehensive training program and ongoing support to grow your career.

In addition, we offer a dynamic and inclusive team environment and opportunities for career progression within the company. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, please apply today



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