Highly Skilled French Language Customer Service Representative
hace 8 horas
Company Overview: Cross Border Talents is a leading company in the customer support industry, dedicated to providing outstanding service to our clients. Our dynamic and multicultural team in Athens is growing rapidly and we are seeking highly skilled French language customer service representatives to join our team.
Key Responsibilities: Deliver exceptional customer service and support to French-speaking customers via phone, email, and chat. Address and resolve customer inquiries, concerns, and technical issues in a professional and timely manner. Maintain comprehensive knowledge of our products and services to effectively assist customers. Collaborate with team members and other departments to ensure a seamless customer experience. Accurately document customer interactions and update customer records in the database.
Requirements: Fluent in French (both written and spoken) is essential. Proficiency in English (written and spoken). Previous experience in customer support or a related field is a plus. Strong communication and interpersonal skills. Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously. Positive attitude, problem-solving skills, and a willingness to learn. Must reside in Greece and have a valid work permit.
What We Offer: Competitive salary of approximately €28,000 per year, based on location and experience. Flexible working options: on-site or remote from Athens. Health insurance and additional benefits. Ongoing training and professional development opportunities. Supportive and diverse work environment.
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