Customer Service Representative with Fluency in French
hace 3 semanas
We are looking for a highly skilled Customer Service Representative fluent in French to join our team at Cross Border Talents.
About the Role:This is a full-time opportunity based in Hungary, and we offer an attractive remuneration package that includes a salary of approximately €30,000 - €35,000 per annum, depending on experience and skills. The role offers numerous benefits, including private health and life insurance, an indefinite contract, and a dynamic work environment that supports employee growth and success.
Key Responsibilities:- Provide exceptional customer service via phone, email, and live chat to customers of a leading financial services company.
- Deliver accurate and timely responses to customer queries, resolving issues efficiently and ensuring high levels of satisfaction.
- Rout calls to the correct departments and document all customer interactions according to standard procedures.
To be successful in this role, you must have:
- Native or fluent proficiency in French, both verbal and written.
- Experience with customer support software, such as Zendesk, Slack, and internal troubleshooting tools.
- A background in Customer Support or technical support, especially with help desks or IT functions.
We offer a comprehensive package that includes:
- An attractive remuneration package based on experience and performance.
- Private health and life insurance.
- An indefinite contract.
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