Customer Service Representative in Barcelona

hace 3 semanas


Madrid, Madrid, España Recruit4Work Sl A tiempo completo

Are you looking for a rewarding career in customer service? We have an exciting opportunity for a Customer Service Representative to join our team in Barcelona. About the Role:

This is a fantastic chance to work with one of the biggest companies in communication, providing top-notch service to credit card holders while ensuring the security and protection of their data. As a Customer Service Representative, you will be responsible for handling inquiries, verifying identities, and explaining steps to follow.

Key Responsibilities:

  • Blocking lost/stolen credit and debit cards
  • Handling inquiries from credit card holders and ensuring the security and protection of credit card information
  • Verifying identities, answering questions, and explaining any steps
  • Checking temporarily blocked cards for transactions and permanently blocking or unblocking the credit card
  • Managing claims files

The Ideal Candidate: We are looking for someone with strong communication skills, both written and verbal, who can provide excellent customer service while maintaining accuracy and attention to detail. You should be fluent in French and have working proficiency in English. Previous experience as a Customer Service Agent is a plus.

What We Offer:

  • A paid training program to ensure your success in the role
  • A market-based basic salary with the possibility of a bonus
  • Employee benefits such as meal card, transport card, and private insurance
  • 4 company outings per year
  • Free fruit and coffee
  • Growth opportunities within our company

Location: Barcelona, Spain

The estimated monthly salary for this position is approximately €1,800 - €2,500 depending on experience, location, and performance. If you're a motivated and customer-focused individual looking for a new challenge, we'd love to hear from you



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