Global Customer Service Representative in Barcelona
hace 3 semanas
About Our Company
At Recruit4Work Sl, we pride ourselves on providing exceptional service to our customers. We strive to create a unique and people-oriented work environment where our employees can thrive.
About the Job
We are seeking a highly skilled Global Customer Service Representative to join our team in Barcelona, Spain. As a key member of our call centre, you will be responsible for providing top-notch support to our customers, addressing both technical and administrative inquiries through telephone, chat, and email.
Key Responsibilities:
- Providing excellent customer service to resolve customer inquiries and concerns
- Assisting customers with installations and configuring their terminals or online payment solutions
- Troubleshooting reported issues and maintaining strong customer relationships
Requirements:
To be successful in this role, you will need:
- Fluent Danish (Level C2) and working proficiency in English
- Experience in a call centre environment
- Strong communication and social skills
- A positive attitude towards changes
- A team-player mentality
- Strong listening skills
- A service-oriented approach
- The ability to handle conflicts constructively
Benefits:
We offer a competitive market-based basic salary of approximately €24,000 per year, plus the possibility of a bonus. Additionally, you will enjoy a range of employee benefits, including:
- Paid training
- Free Spanish lessons (once a week)
- Meal cards
- Transport cards
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