Customer Service Representative in German

hace 1 día


Madrid, Madrid, España Cross Border Talents A tiempo completo
Job Description

We are seeking a highly skilled Customer Service Representative to join our team at Cross Border Talents. As a Customer Service Representative, you will be the primary point of contact for our clients, providing exceptional support and service through various communication channels.

Key Responsibilities:
  • Deliver Exceptional Customer Service: Respond to customer inquiries related to products and services in a timely and professional manner.
  • Maintain Accurate Records: Keep accurate records of customer interactions and update our database accordingly.
  • Collaborate with Team Members: Work closely with team members to resolve issues and enhance customer satisfaction.
Requirements:
  • Native Proficiency: Native proficiency in German is required.
  • Strong Communication Skills: Excellent verbal and written communication skills are essential for this role.
  • Prior Experience: Prior experience in customer service is preferred but not mandatory.
  • Problem-Solving Skills: Strong problem-solving skills and a customer-oriented mindset are essential for success in this role.
Benefits

We offer a competitive salary based on experience, comprehensive training and development opportunities, flexible remote work environment, and opportunities for career advancement within the company.

Compensation Package:
  • Salary: The estimated annual salary for this role is €35,000 - €50,000, depending on experience.
  • Benefits: Comprehensive benefits package including health insurance, paid time off, and more.


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