German Speaking Customer Service Representative with Flexible Work Schedule

hace 6 días


Madrid, Madrid, España Cross Border Talents A tiempo completo

**About Cross Border Talents**

We are a dynamic company that provides exciting opportunities for customer service representatives who speak German and want to start their career.

**Job Overview**

This role involves providing customer support via phone, email, and chat in German, helping customers resolve issues, and working closely with the team to improve the customer experience.

**Key Responsibilities**

- Answer customer inquiries via phone, email, and chat in German
- Provide clear and friendly support about products and services
- Solve customer problems or pass them to the right team when needed
- Keep records of interactions with customers

**Requirements**

To succeed in this role, you will need:

- Fluency in German (spoken and written)
- Basic English skills for team communication
- Good communication and problem-solving skills
- Ability to work flexible hours, including some weekends (rotational shifts)

**What We Offer**

As a customer service representative at Cross Border Talents, you can expect:

- Competitive pay: €20,000 - €25,000 per year, depending on experience
- Flexible work schedule, including remote work options
- Ongoing training and support to help you grow in your career
- A collaborative and supportive team environment

**How to Succeed**

To thrive in this role, you should be eager to learn, comfortable using computers and customer service tools, and able to work effectively in a team.



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