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Events Coordinator
hace 2 meses
About the Role
We are seeking a highly skilled and enthusiastic Events Waiter to join our team at The Hoxton, Poblenou. As a key member of our events team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.
Key Responsibilities
- Provide exceptional customer service to our guests, ensuring that their needs are met and exceeded.
- Support the events team with the setup and service of events, including conferences, weddings, and social gatherings.
- Create a warm and welcoming atmosphere for our guests, ensuring that they feel valued and appreciated.
- Work closely with the events team to ensure that all events run smoothly and efficiently.
- Comply with departmental policies, procedures, and service standards.
- Anticipate the needs of our guests and respond promptly to their requests.
- Assess guests' needs and preferences to provide personalized service.
- Comply with safety and HACCP standards.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Previous experience in events or customer service is highly desirable.
- Fluency in Spanish and English is required, with Catalan and additional languages being highly valued.
- Flexibility to work on rotative shifts and weekends.
About Us
The Hoxton is a series of open-house hotels, each located in a neighborhood that we love. We're passionate about creating great hospitality experiences and providing a place where guests can hang out alongside the locals. As a member of our team, you'll have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional customer service and creating memorable experiences for our guests.
