Technical Leadership Role for Digital Service Team

hace 2 semanas


Madrid, Madrid, España Alfa Laval A tiempo completo

Company Overview
Alfa Laval, a pioneering company in the field of energy, food, water, and shipping solutions, is seeking an experienced leader to join its team. With a rich history spanning 140 years, Alfa Laval has established itself as a trusted partner, dedicated to developing world-leading technologies that drive progress.

About the Job
We are looking for a Digital Service Team Manager who will report directly to the Field Service Manager. This key role plays a crucial part in ensuring customer satisfaction and driving business growth.

Main Responsibilities
The successful candidate will be responsible for overseeing the entry channel of our Digital Solution Center, handling unplanned and planned activities. They will also be accountable for end-to-end customer success, particularly for equipment with connected services.

Key Activities
- Act as the owner of the entry channel for Digital Solution Center for unplanned and planned activities.
- Be accountable for end-to-end customer success for equipment with connected services.
- Participate actively in triages using remote assistance tools, promoting discussion on how to address customer service needs.
- Lead change management efforts for internal users, conveying frameworks within the organization.

Requirements
To excel in this role, you should have a technical degree and hands-on experience in service and maintenance. Strong leadership skills, excellent communication abilities, and proficiency in Spanish and English are essential. Previous experience in the industry, preferably with Alfa Laval equipment, is highly valued.

What We Offer
As a member of our team, you can expect a competitive salary estimated at $85,000-$110,000 per year, depending on your qualifications and experience. Our benefits package includes opportunities for professional growth, a dynamic work environment, and the chance to work with cutting-edge technologies. We encourage collaboration, innovation, and continuous learning, making us an ideal choice for those who thrive in fast-paced environments.



  • Madrid, Madrid, España Cyber Crime A tiempo completo

    About the TeamPalo Alto Networks is creating the curve for digital service experiences. Our team is driving innovation and excellence in cybersecurity services, consulting, and technical support. We are committed to delivering exceptional customer outcomes and exceeding customer expectations.This role offers a unique opportunity to join a high-performing...


  • Madrid, Madrid, España Alfa Laval Corporate Ab A tiempo completo

    About the role at Alfa Laval Corporate Ab: We are seeking a skilled Digital Service Team Manager to join our team in Madrid or surrounding areas. This is an exciting opportunity for a technical expert to lead our digital service efforts and drive customer success.Job DescriptionWe are looking for a motivated individual with a strong background in service and...


  • Madrid, Madrid, España Signaturit Group A tiempo completo

    Job Description:We are seeking a seasoned Digital Solutions Leader to drive commercial growth and oversee the performance of our Account Executives in new business.Key Responsibilities:Lead, coach, and mentor a team of 5-7 members, ensuring alignment with company goals and objectives.Track and evaluate team performance through key performance indicators...


  • Madrid, Madrid, España Alfa Laval Corporate Ab A tiempo completo

    About the RoleWe are seeking a highly skilled Digital Service Team Lead to join our team at Alfa Laval Corporate Ab. As a key member of our organization, you will be responsible for leading our digital service team and driving business growth through innovative solutions.Key ResponsibilitiesOwn the entry channel of Digital Solution Center for unplanned and...


  • Madrid, Madrid, España Alfa Laval A tiempo completo

    About Alfa Laval">Alfa Laval is a pioneering company with a rich history of innovation. We have been pushing the boundaries of what is possible for over 140 years, and our start-up culture continues to drive us forward today.">The Role">We are seeking an experienced Digital Service Team Manager to join our team in Madrid. As the owner of the entry channel...


  • Madrid, Madrid, España Signaturit Group A tiempo completo

    **About Us**: We are Signaturit Group, a leading Saas company revolutionizing the way businesses operate through secure digital transactions. Our mission is to provide innovative solutions for unified digital transaction management, helping clients across 180 countries authenticate and manage their digital identity, onboard clients, and securely archive...


  • Madrid, Madrid, España Alfa Laval A tiempo completo

    About Alfa LavalAt Alfa Laval, we're pioneering solutions for a more resourceful and less wasteful world. Our 140-year-old start-up culture and rapid growth drive our personal and professional development.We're looking for a Digital Service Team Manager to join our team in Madrid. This role will report directly to the Field Service Manager and be responsible...


  • Madrid, Madrid, España Welcome to the Jungle A tiempo completo

    About the RoleWe are seeking a highly experienced Advertising Leadership Role in Spain and Portugal to lead our advertising function. The successful candidate will manage a team of Account Managers and Sales Managers, deliver excellent customer service, and support multiple business initiatives for new and existing customers.The ideal candidate will have 10...

  • Digital Service Team Lead

    hace 2 semanas


    Madrid, Madrid, España Alfa Laval Mid Europe Gmbh A tiempo completo

    About Alfa Laval Mid Europe Gmbh">At Alfa Laval Mid Europe Gmbh, we're pioneers in developing world-leading technologies that inspire progress in vital areas. Our innovative spirit drives our personal growth as we shape a more resourceful, less wasteful world.">About the Role">We're seeking a highly skilled Digital Service Team Lead to join our team in...


  • Madrid, Madrid, España Msx International Inc. A tiempo completo

    Job Summary:We are seeking a highly skilled Team Leadership Role in Customer Support to join our team at MSX International Inc. As a Team Leader, you will be responsible for leading a team of customer support agents to deliver exceptional customer service and drive business results.Duties and Responsibilities:Lead a team of customer support agents to achieve...


  • Madrid, Madrid, España Coreof A tiempo completo

    **Job Overview**We are seeking an exceptional B2B Business Development Lead to join our team at Coreof. This role is perfect for a seasoned professional with a passion for developer relations and community engagement.About the Role:As a key member of our team, you will be responsible for recruiting, coaching, and leading a growing team of Developer Relations...


  • Madrid, Madrid, España Palo Alto Networks A tiempo completo

    **About Us**Palo Alto Networks is a leader in cybersecurity, protecting our digital way of life by delivering innovative solutions that make the internet safer for everyone.**Job Overview**We are seeking a talented Technical Leader to join our team, responsible for leading daily operations and driving strategic projects to optimize support for our biggest...


  • Madrid, Madrid, España Freska Norge A tiempo completo

    About Freska NorgeWe are more than just home cleaning at Freska Norge. As a value-based company, we strive to create safe and fulfilling workplaces for our employees. Through our services, we make life easier for thousands of customers while contributing to positive social change.At Freska Norge, we have over 1,000 employees from 70 different countries...


  • Madrid, Madrid, España Best Hire A tiempo completo

    Location: Madrid, SpainPosition: French-Speaking Client Service ManagerLanguages Required: Fluent French, Good Level of EnglishSchedule: Monday to FridayContract Type: PermanentWe are seeking an experienced client service professional fluent in French to lead customer relationships, drive satisfaction, and develop impactful solutions for our...


  • Madrid, Madrid, España Coforge A tiempo completo

    **About Coforge**Coforge is a leading global IT services and consulting company. We help businesses navigate the digital landscape and stay ahead of the curve.**Salary Range:** $150,000 - $200,000 per annum**Job Description: Technical Leadership Director**The Technical Leadership Director plays a pivotal role in defining and executing our technical strategy,...


  • Madrid, Madrid, España Pleo A tiempo completo

    Pleo is seeking an experienced Technical Lead to join our cross-functional product teams in Copenhagen. This role offers a unique opportunity to make a significant impact on the development of our product and contribute to shaping the future of our company.About UsAt Pleo, we value trust and transparency, and we're committed to creating a dynamic and...


  • Madrid, Madrid, España Msx International Inc. A tiempo completo

    At MSX International Inc., we are seeking an exceptional Leadership Team Member to join our team in Madrid or Barcelona, Spain. This is a full-time indefinite contract position that offers a competitive salary of approximately €45,000 per year, plus benefits.Job DescriptionAs a Leadership Team Member, you will play a key role in guiding and supporting a...


  • Madrid, Madrid, España Ntt Data A tiempo completo

    **Company Overview**: At NTT DATA, we push the boundaries of what is possible through our technical excellence and leading innovations. Our workplace values diversity and inclusion, where you can grow, belong, and thrive.**Salary**: An estimated salary range of $120,000 - $180,000 per annum, based on industry standards and market conditions.**Job...


  • Madrid, Madrid, España Jordan martorell s.l. A tiempo completo

    Grow Your Career in a Dynamic EnvironmentWe offer a competitive salary of $120,000 - $180,000 per year as a Senior Software Engineer. Join our global team within TomTom's Location Technology Products technical unit, where you will contribute to delivering the most up-to-date, accurate and detailed maps for hundreds of millions of users around the...

  • Leadership Role

    hace 3 semanas


    Madrid, Madrid, España Steris Canada Corporation A tiempo completo

    Company Overview">At Steris Canada Corporation, we are committed to creating a healthier and safer world by providing innovative healthcare and life science product and service solutions. Our team is dedicated to delivering exceptional results that exceed our customers' expectations.">Salary Range">The estimated salary for this role is $120,000-$180,000 per...