Digital Service Team Lead
hace 4 días
We are seeking a highly skilled Digital Service Team Lead to join our team at Alfa Laval Corporate Ab. As a key member of our organization, you will be responsible for leading our digital service team and driving business growth through innovative solutions.
Key Responsibilities- Own the entry channel of Digital Solution Center for unplanned and planned activities.
- Accountable for end-to-end customer success for equipment with connected services.
- Actively participate in Triages (using remote assistance tool) promoting discussion on how to address customer service needs.
To be successful in this role, you should have:
- A technical degree and hands-on technical experience in service and maintenance.
- Experience working on a team and preferably leading a group.
- Strong communication and problem-solving skills.
- Proficiency in Spanish and English.
- Previous experience in industry is necessary; we value knowledge in Alfa Laval equipment.
As a Digital Service Team Lead at Alfa Laval Corporate Ab, you can expect a competitive salary of approximately €60,000 per year, depending on your qualifications and experience. You will also enjoy a dynamic work environment, opportunities for professional growth, and a comprehensive benefits package.
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