Digital Service Team Manager

hace 2 semanas


Madrid, Madrid, España Alfa Laval Corporate Ab A tiempo completo

About the role at Alfa Laval Corporate Ab: We are seeking a skilled Digital Service Team Manager to join our team in Madrid or surrounding areas. This is an exciting opportunity for a technical expert to lead our digital service efforts and drive customer success.

Job Description

We are looking for a motivated individual with a strong background in service and maintenance, who can effectively manage our digital service infrastructure and ensure seamless execution of remote service orders. The ideal candidate will have experience working on a team, leading a group, and possess excellent communication and problem-solving skills.

In this role, you will be responsible for coordinating schedules and jobs for digital service engineers, gathering information to invoice remote service jobs, and ensuring accountability for the execution of active remote service orders. You will also be expected to train and promote standard processes to deliver services remotely, capture success stories, and spread the word within sales companies and customers.

The successful candidate will have a technical degree and hands-on technical experience in service and maintenance. Proficiency in Spanish and English is required, and previous experience in industry is necessary, with a preference for knowledge in Alfa Laval equipment.

This is a dynamic role that requires strong leadership skills, excellent communication skills, and a customer-oriented approach. If you are a proactive and energetic individual with a passion for technology and innovation, we encourage you to apply.

Requirements
  • Technical degree and hands-on technical experience in service and maintenance
  • Experience working on a team and preferably leading a group
  • Strong communication and problem-solving skills
  • Proficiency in Spanish and English
  • Previous experience in industry is necessary, with a preference for knowledge in Alfa Laval equipment
What We Offer

We offer a competitive salary, estimated to be around €60,000 per year, depending on experience. Additionally, we provide a dynamic and supportive work environment, opportunities for professional growth and development, and a chance to work with cutting-edge technologies.



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