Luxury Membership Development Manager
hace 2 semanas
Bombay is a luxury lifestyle brand that offers exclusive experiences and personalized services. Located in the heart of Tallinn, it redefines luxury VIP experiences with its high-end club, boutique hotel, restaurants, bars, spa, and bakery.
Job DescriptionThe Luxury Membership Development Manager will be responsible for developing and implementing strategies to grow and retain the Bombay Club Membership base.
- Define the membership strategy in line with stakeholder agreement to optimize and utilize all assets.
- Identify a membership platform that aligns with the brand's vision and goals.
- Create and execute strategies to attract and build a core membership for the Club and other verticals.
- Monitor membership trends and identify opportunities for growth.
- Develop and implement member recognition programs and initiatives to enhance member satisfaction and loyalty.
The ideal candidate will have a Bachelor's degree in business, marketing, or a related field, and a minimum of three years of experience in membership management. They should have a proven track record of successfully growing and retaining a membership base, as well as excellent interpersonal and relationship-building skills.
Key Responsibilities- Develop and manage the membership budget to ensure efficient use of resources.
- Work closely with other departments to align membership strategies with company goals.
- Utilize marketing collateral to develop campaigns and materials promoting membership.
- Curate a loyalty program that defines and optimizes member benefits for all members.
We offer a competitive salary of $80,000 - $110,000 per year, depending on experience, plus a range of benefits including health insurance, paid sick leave, and opportunities for professional development.
Why Join Us?Bombay offers a unique opportunity to work in a dynamic and innovative environment, with a focus on delivering exceptional customer experiences. We are committed to investing in our employees' growth and development, and offer a range of benefits and perks to support their well-being and success.
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