Luxury Retail Leader for Boutique Success

hace 6 horas


Madrid, Madrid, España Valentino A tiempo completo

A career at Maison Valentino presents a unique opportunity to thrive in an environment where business and creativity converge. Our inclusive and open-minded community values colleague-centric approach, where individual contributions and behaviors drive our collective success.

As a Luxury Retail Leader, you will play a crucial role in driving the performance of our boutique in Las Rozas. This exciting opportunity requires a leader who can oversee a dynamic team, elevate sales, and ensure exceptional client experiences while maintaining the highest standards of our luxury brand.

Key Responsibilities:

• Sales & Strategy: Collaborate with the Store Manager to execute strategies that meet sales targets and KPIs. Foster top-tier client engagement and position the boutique as a key destination for luxury shopping.
• Client Experience: Ensure an exceptional and personalized client experience at all times. Implement clienteling techniques to build strong, lasting relationships with local and international customers, fostering client loyalty.
• Team Leadership & Development: Lead, coach, and inspire the sales team to excel in performance and service. Create a positive and collaborative environment, manage performance, and ensure ongoing training and development for all team members.
• Store Operations & Visual Merchandising: Support the Store Manager in overseeing stock management, visual merchandising, and daily operations. Ensure smooth execution of all store processes while maintaining the boutique's luxurious image and operational efficiency.
• Brand Ambassador: Act as a brand ambassador, embodying the values and aesthetics of the Maison. Represent the brand both within the boutique and externally, ensuring a cohesive brand experience for all clients.

We are seeking a proven luxury retail professional with excellent leadership skills, the ability to motivate and guide a high-performing team. A passion for luxury client service, expertise in building client relationships and loyalty, and strong organizational and operational skills are essential. Exceptional communication abilities and attention to detail are also required to ensure the boutique operates at its highest standards.


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