Luxury Retail Team Lead

hace 2 semanas


Madrid, Madrid, España Valentino A tiempo completo

Job Title: Team Manager - Las Rozas

About the Role:
We are seeking a Team Manager to lead our boutique in Las Rozas. This is an exciting opportunity to oversee a dynamic team and elevate the boutique's performance while ensuring it upholds the highest standards of our luxury brand.

Key Responsibilities:
- Collaborate with the Store Manager to execute strategies that meet sales targets and KPIs. Drive the team to deliver top-tier client engagement and help position the boutique as a key destination for luxury shopping.
- Ensure an exceptional and personalized client experience at all times. Implement clienteling techniques to build strong, lasting relationships with local and international customers, fostering client loyalty.
- Lead, coach, and inspire the sales team to excel in performance and service. Create a positive and collaborative environment, manage performance, and ensure ongoing training and development for all team members.
- Support the Store Manager in overseeing stock management, visual merchandising, and daily operations. Ensure smooth execution of all store processes while maintaining the boutique's luxurious image and operational efficiency.
- Act as a brand ambassador, embodying the values and aesthetics of the Maison. Represent the brand both within the boutique and externally, ensuring a cohesive brand experience for all clients.

Requirements:
Proven experience in luxury retail, with a strong background in team management. Excellent leadership skills, with the ability to motivate and guide a high-performing team. A passion for luxury client service, with expertise in building client relationships and loyalty. Strong organizational and operational skills, with a proactive approach to solving challenges. Exceptional communication abilities and attention to detail, ensuring the boutique operates at its highest standards.


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