Senior Enterprise Success Manager
hace 1 mes
A talented and experienced Senior Enterprise Success Manager is sought to join our Strategic Accounts team in the DACH market. This role offers a unique opportunity to work with high-paying customers, providing education, business consulting, and delight to drive their growth.
About UsHub Spot's Strategic Accounts team operates at the highest-touch end of the Customer Success organization. We work closely with our top customers to deliver high-value marketing, sales, and services strategy solutions. As an Enterprise Success Manager, you will be responsible for working with a diverse range of businesses, understanding their challenges, and helping them achieve long-term growth.
Key Responsibilities- Deliver exceptional service to our Enterprise customers, focusing on retention and growth.
- Utilize creative problem-solving skills to help customers achieve their business goals and maximize their value from Hub Spot.
- Consult with customers on their marketing, sales, and services processes to deliver tangible results and drive product adoption.
- Build strong relationships with customers, transforming them into power users and evangelists of Hub Spot.
- Represent the challenges of your segment to the Hub Spot leadership & executive teams.
- Travel onsite to deliver strategic consulting engagements as needed.
- A personal investment in helping customers succeed.
- Experience working with large organizations (200+ employees).
- Fluency in German and English.
- A proven track record of measurably impacting customer results with Hub Spot.
- Experience with creative problem-solving and change management.
- Ability to autonomously detect and remediate risk, holding yourself accountable and responsible for your book of business.
We provide a competitive salary: €120,000 - €150,000 per year, depending on experience. You will also have access to comprehensive benefits, including health insurance, retirement plans, and paid time off. Our company values flexibility and connection, offering remote work options and opportunities to build strong connections with your team and peers.
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