Merchant Onboarding Specialist

hace 9 horas


Barcelona, Barcelona, España Satispay A tiempo completo
About Satispay

We're a leading fintech company redefining payments in Europe. Our mission is to simplify financial transactions, making them accessible and seamless for all.

At Satispay, we believe that innovation drives progress. That's why we're constantly pushing the boundaries of what's possible in the world of payments.

Job DescriptionAbout the Role

The KYC Analyst - Merchant will play a pivotal role in ensuring our merchant customers have a smooth onboarding experience. This involves collaborating closely with FinCrime, Compliance, and Operations teams to mitigate risks and adhere to regulatory requirements while delivering an exceptional user experience.

This is a fantastic opportunity to join a dynamic team and contribute to shaping the future of payments in Europe.

Key Responsibilities
  • Conduct comprehensive due diligence on merchant customers, capturing relevant documentation and facilitating timely onboarding.
  • Analyze profiles, verify identities, identify potential red flags, and escalate cases to the FinCrime team for further review.
  • Provide excellent customer support via email, ensuring a seamless onboarding and verification process.
  • Perform regular reviews of existing customers to maintain up-to-date records and compliance.
  • Utilize screening databases to screen customers against PEP databases and adverse media sources, identifying potential risks.
  • Continuously improve processes by challenging existing tools, procedures, and workflows to enhance efficiency and effectiveness.
RequirementsWhat We're Looking For

We're seeking a highly skilled and experienced professional with:

  • A minimum of 1-2 years' experience in a similar role, preferably in the financial sector or a startup.
  • Excellent knowledge of AML/KYC legal frameworks.
  • Relevant qualifications from ACAMS, ICA, or a similar industry body (a plus).
  • Professional proficiency in written and spoken English, with French and Italian being a strong asset.
Benefits

As a valued member of our team, you'll enjoy:

  • A competitive salary (£60,000 - £80,000 per annum)
  • A hybrid working policy allowing you to balance work and personal life
  • Meal vouchers to fuel your day
  • Access to Preply language platform to expand your language skills
  • A comprehensive health insurance plan for you and your family
  • The opportunity to own part of Satispay's success through our Stock Option Plan
  • Tech equipment to help you stay productive
  • Fun team-building events, parties, trips, and more


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