Merchant Onboarding Specialist

hace 3 semanas

Barcelona, Barcelona, España Satispay A tiempo completo

About Satispay

We're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility.

As a KYC Analyst Merchant, you'll be at the forefront of ensuring seamless onboarding experiences for our valued customers.

Collaborating closely with FinCrime, Compliance, and Operations, we ensure a comprehensive approach to risk mitigation and regulatory adherence without forgetting to ensure a great UX for our customers.

You will be part of the KYC Team and will report to the KYC Team Lead.

Your mission:

  • Conduct due diligence to ensure comprehensive capture of appropriate client documentation and facilitate timely onboarding, with a focus on merchant customers.
  • Analyze and assess profiles to verify identities, identify potential red flags, and escalate particular cases to the FinCrime team for further review.
  • Provide customer support to assist customers primarily via email, ensuring a smooth onboarding and verification process.
  • Perform periodical reviews to conduct regular reviews on existing customers to maintain up-to-date records and compliance.
  • Utilize screening databases to screen customers using PEP (Politically Exposed Persons) databases and adverse media sources to identify potential risks.
  • Challenge processes to continuously improve by challenging existing tools, processes, and procedures to enhance efficiency and effectiveness.

Your ideal profile:

  • Relevant experience: 1-2 years of experience in a similar role, ideally in a startup or the financial sector.
  • Legal framework knowledge: Good understanding of relevant AML / KYC legal frameworks.
  • AML / AFC qualification: Qualification from ACAMS, ICA, or a similar industry body is considered a plus.
  • Language proficiency: Professional proficiency in written and spoken English, with knowledge of French and Italian being a strong plus.

At Satispay, we thrive on diverse perspectives and unique strengths. Your individuality could be the missing piece to our puzzle. Even if you don't meet every skill listed above, we encourage you to apply if you're passionate about the role and believe you can contribute to our team's success.

Your Perks as a Satisperson

  • Join an international team to grow with.
  • Hybrid working policy.
  • Fuel your day with our meal vouchers.
  • Preply language platform access to expand your language skills.
  • Take care of yourself and your family with our health insurance plan.

  • Merchant Credit Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Mygwork A tiempo completo

    Job Title: Merchant Credit SpecialistThis is an exciting opportunity to join our Global Commercial Credit team at American Express, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.About the RoleWe are seeking a highly skilled and motivated Merchant Credit Specialist to join our team. As a key...

  • Merchant Credit Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Mygwork A tiempo completo

    Job Title: Merchant Credit SpecialistThis is an exciting opportunity to join our Global Commercial Credit team at American Express, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.About the RoleWe are seeking a highly skilled and motivated Merchant Credit Specialist to join our team. As a key...

  • Merchant KYC Analyst

    hace 3 semanas

    Barcelona, Barcelona, España Satispay A tiempo completo

    About SatispayWe're reimagining payments at Satispay, and we're looking for a talented KYC Analyst - Merchant to join our team. As a key member of our compliance team, you'll play a crucial role in ensuring seamless onboarding experiences for our valued customers.Key ResponsibilitiesConduct due diligence on merchant customers, ensuring comprehensive capture...

  • Merchant KYC Analyst

    hace 3 semanas

    Barcelona, Barcelona, España Satispay A tiempo completo

    About SatispayWe're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility.As a KYC Analyst Merchant, you'll be at the forefront of ensuring seamless onboarding experiences for our valued customers.Collaborating closely with FinCrime, Compliance, and Operations, we ensure a comprehensive approach to risk mitigation and...

  • Product Manager for Merchant Experience

    hace 3 semanas

    Barcelona, Barcelona, España Payretailers Arg S.R.L. A tiempo completo

    Product Manager for Merchant ExperienceAt PayRetailers, we are committed to providing innovative solutions that empower businesses to succeed in Latin America & Africa. Our collaborative and inclusive work environment encourages creativity and growth, where every employee's contribution is valued.We are currently seeking a Product Manager for Merchant...

  • Head of Merchant Experience

    hace 3 semanas

    Barcelona, Barcelona, España Payretailers Arg S.R.L. A tiempo completo

    We are seeking a highly skilled and experienced Head of Merchant Experience to join our team at PayRetailers Arg S.R.L. This is a unique opportunity to lead the development and implementation of innovative solutions that enhance the merchant experience within our ecosystem.The ideal candidate will have a strong background in product management, with a focus...

  • Head of Product Merchant Experience

    hace 4 semanas

    Barcelona, Barcelona, España PayRetailers Arg S.R.L. A tiempo completo

    Job Title: Head of Product Merchant ExperienceWe are seeking a highly skilled and experienced Head of Product Merchant Experience to join our team at PayRetailers Arg S.R.L. As a key member of our product management team, you will be responsible for developing and executing a strategic product roadmap to enhance and support the end-to-end merchant experience...

  • Head of Product Merchant Experience

    hace 4 semanas

    Barcelona, Barcelona, España PayRetailers Arg S.R.L. A tiempo completo

    Job Title: Head of Product Merchant ExperienceWe are seeking a highly skilled and experienced Head of Product Merchant Experience to join our team at PayRetailers Arg S.R.L. As a key member of our product management team, you will be responsible for developing and executing a strategic product roadmap to enhance and support the end-to-end merchant experience...

  • KYC Analyst Merchant

    hace 4 semanas

    Barcelona, Barcelona, España Satispay A tiempo completo

    About SatispayWe're a pioneering fintech company reimagining payments and simplifying access to financial services. Our mission is to empower individuals and businesses to thrive in a digital economy.Role OverviewAs a KYC Analyst Merchant, you'll play a critical role in ensuring seamless onboarding experiences for our valued customers. You'll collaborate...

  • KYC Analyst Merchant

    hace 4 semanas

    Barcelona, Barcelona, España Satispay A tiempo completo

    About SatispayWe're a pioneering fintech company reimagining payments and simplifying access to financial services. Our mission is to empower individuals and businesses to thrive in a digital economy.Role OverviewAs a KYC Analyst Merchant, you'll play a critical role in ensuring seamless onboarding experiences for our valued customers. You'll collaborate...

  • Operational Support Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Adyen A tiempo completo

    Job DescriptionAt Adyen, we're looking for a skilled Operational Support Specialist to join our team. As a key member of our Contact Center, you'll provide top-notch support to our merchants worldwide, helping them navigate the Adyen platform and resolve technical and administrative issues.As a bridge between Support and Operational functions, you'll...

  • Customer Care Onboarding Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Qonto A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Care Onboarding Specialist to join our team at Qonto. As a key member of our Onboarding department, you will play a crucial role in establishing our presence in the Netherlands and ensuring seamless onboarding and exceptional support for our new customers.As a Customer Care Onboarding Specialist, you will...

  • KYC Analyst Merchant

    hace 3 semanas

    Barcelona, Barcelona, España Satispay A tiempo completo

    About SatispaySimplifying payments to improve everyone's life is at the heart of our mission. As a KYC Analyst Merchant, you will be part of a vibrant community of like-minded individuals driven by a shared vision. We're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility.As a key member of our team, you will be at...

  • Customer Care Onboarding Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Qonto A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Care Onboarding Specialist to join our team at Qonto. As a key member of our Onboarding department, you will play a crucial role in ensuring a seamless onboarding experience for our customers.As a Customer Care Onboarding Specialist, you will be responsible for providing exceptional support to our...

  • Customer Onboarding Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Amenitiz A tiempo completo

    About the RoleWe're on a mission to empower independent hoteliers and help them focus on what matters most - crafting exceptional experiences for their guests. As a Customer Onboarding Support Specialist, you'll be part of our front-line team, facilitating product adoption and reflecting our high level of service to clients.Your MissionsAs a key member of...

  • Customer Onboarding Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Amenitiz A tiempo completo

    About the RoleWe're on a mission to empower independent hoteliers and help them focus on what matters most - crafting exceptional experiences for their guests. As a Customer Onboarding Support Specialist, you'll be part of our front-line team, facilitating product adoption and reflecting our high level of service to clients.Your MissionsAs a key member of...

  • Customer Care Onboarding Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Penta A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Care Onboarding Specialist to join our dynamic team in Barcelona. As a key member of our Italian onboarding team, you will play a crucial role in delivering exceptional customer experiences for Qonto's Italian customers.Key ResponsibilitiesGuide Italian customers through the account opening process,...

  • Customer Care Onboarding Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Penta A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Care Onboarding Specialist to join our dynamic team in Barcelona. As a key member of our Italian onboarding team, you will play a crucial role in delivering exceptional customer experiences for Qonto's Italian customers.Key ResponsibilitiesGuide Italian customers through the account opening process,...

  • KYC Analyst Merchant

    hace 4 semanas

    Barcelona, Barcelona, España Satispay A tiempo completo

    {"Role Overview": "As a KYC Analyst Merchant, you will be at the forefront of ensuring seamless onboarding experiences for our valued customers. Collaborating closely with FinCrime, Compliance, and Operations, we ensure a comprehensive approach to risk mitigation and regulatory adherence without forgetting to ensure a great UX for our customers.", "Your...

  • KYC Analyst Merchant

    hace 4 semanas

    Barcelona, Barcelona, España Satispay A tiempo completo

    About SatispayWe're a pioneering company in the payments industry, dedicated to simplifying and making payments more accessible. Our team is passionate about innovation and collaboration, and we're looking for like-minded individuals to join us on this journey.Role OverviewAs a KYC Analyst Merchant, you will play a critical role in ensuring seamless...