Merchant Credit Specialist
hace 2 días
This is an exciting opportunity to join our Global Commercial Credit team at American Express, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
About the RoleWe are seeking a highly skilled and motivated Merchant Credit Specialist to join our team. As a key member of our collections function, you will be responsible for contacting clients with overdue accounts to secure the settlement of the account.
Key Responsibilities- Manage the collection of overdue payments
- Understand customers' financial arrangements and requirements
- Use negotiation and relationship management skills to provide win-win outcomes
- Strategic decision making to drive customer loyalty and growth for the business
- Outbound and Inbound calls with some back-office tasks
- Secure repayment of overdue funds and avoid potential losses/write-offs
- Strong analytical mindset
- Strong numeric skills
- Excellent interpersonal, relationship building, and communication skills (English and Dutch speaking)
- Ability to work both independently and in a team environment
- Ability to take a professional approach to challenging situations
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.
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Merchant Credit Specialist
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Barcelona, Barcelona, España Mygwork A tiempo completo{"title": "Merchant Credit Specialist", "description": "Unlock Your Potential in Global Commercial CreditAt American Express, we're committed to creating a workplace where everyone feels seen, heard, and valued. As a Merchant Credit Specialist, you'll play a vital role in our Global Commercial Credit team, working with a diverse group of colleagues to drive...
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Barcelona, Barcelona, España Mygwork A tiempo completo{"title": "Merchant Credit Specialist", "description": "Unlock Your Potential in Global Commercial CreditAt American Express, we're committed to creating a workplace where everyone feels seen, heard, and valued. As a Merchant Credit Specialist, you'll play a vital role in our Global Commercial Credit team, working with a diverse group of colleagues to drive...
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Barcelona, Barcelona, España Mygwork A tiempo completo{"title": "Merchant Credit Specialist", "description": "Unlock Your Potential in Global Commercial CreditAt American Express, we're committed to creating a workplace where everyone feels seen, heard, and valued. As a Merchant Credit Specialist, you'll play a critical role in our Global Commercial Credit team, working with a diverse group of colleagues to...
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Barcelona, Barcelona, España Mygwork A tiempo completo{"title": "Merchant Credit Specialist", "description": "Unlock Your Potential in Global Commercial CreditAt American Express, we're committed to creating a workplace where everyone feels seen, heard, and valued. As a Merchant Credit Specialist, you'll play a critical role in our Global Commercial Credit team, working with a diverse group of colleagues to...
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