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Merchant Credit Specialist

hace 2 meses

Barcelona, Barcelona, España Mygwork A tiempo completo
{"title": "Merchant Credit Specialist", "description": "Unlock Your Potential in Global Commercial Credit

At American Express, we're committed to creating a workplace where everyone feels seen, heard, and valued. As a Merchant Credit Specialist, you'll play a critical role in our Global Commercial Credit team, working with a diverse group of colleagues to drive business growth and customer satisfaction.

Key Responsibilities:
  • Contact clients with overdue accounts to secure settlement and manage collections
  • Understand customers' financial arrangements and requirements, using negotiation and relationship management skills to achieve win-win outcomes
  • Make strategic decisions to drive customer loyalty and growth for the business
  • Work with a balanced delivery of customer experience and shareholder value
What You'll Need:
  • Strong analytical mindset and numeric skills
  • Excellent interpersonal, relationship building, and communication skills (English and Dutch speaking)
  • Ability to work independently and in a team environment
  • Professional approach to challenging situations
Why Choose American Express?

We offer a comprehensive benefits package, including competitive base salaries, bonus incentives, and support for financial well-being and retirement. Our flexible working model allows for hybrid, onsite, or virtual arrangements, and we prioritize the physical, financial, and mental health of our colleagues and their loved ones.

As a valued member of our team, you'll have access to career development and training opportunities, as well as free access to global on-site wellness centers and confidential counseling support through our Healthy Minds program.

Join us in our mission to provide the world's best customer experience every day, upholding our company values and powerful backing promise.

", "company": "American Express", "location": "EMEA markets (Austria, Finland, France, Germany, Netherlands, Spain, Sweden, Belgium Multicurrency)", "job_type": "Permanent", "industry": "Financial Services"}