Head of Product Merchant Experience

hace 1 día

Barcelona, Barcelona, España PayRetailers Arg S.R.L. A tiempo completo
Job Title: Head of Product Merchant Experience

We are seeking a highly skilled and experienced Head of Product Merchant Experience to join our team at PayRetailers Arg S.R.L. As a key member of our product management team, you will be responsible for developing and executing a strategic product roadmap to enhance and support the end-to-end merchant experience within our ecosystem.

Key Responsibilities:
  • Develop a comprehensive product roadmap to drive merchant onboarding, integration, and value-added services.
  • Collaborate with cross-functional teams to design and implement merchant-facing products and services.
  • Work closely with sales, account management, and technical integration teams to drive effective use of technology to solve merchant and business needs.
  • Measure and track the performance of merchant onboarding and integration processes, value-added services, and use of the merchant portal and administrative tools.
  • Manage multiple projects and/or lead specific projects to implement solutions to problems or seize market opportunities.
Requirements:
  • Bachelor's degree or a minimum of 7 years of equivalent large-scale product management work experience.
  • 5+ years of leading a Product or function within a product, with experience in building platform products and in serving both internal and external customers/stakeholders.
  • Knowledge in e-commerce, electronic payment methods, or experience in Fintech or banking environments.
  • Experience integrating merchants into a Payment Provider ecosystem, including credit and debit card processing, Alternative Payment Methods (APMs), and Digital Wallets.
  • Experience documenting and applying process improvement methodologies and process re-engineering methodologies in fintech, banking, or similar areas.
  • Product Manager or Product Owner Agile certification.
  • Consistent track record of leading ambitious and ambiguous 0-to-1 projects. Strong stakeholder management includes navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders.
What We Offer:
  • Opportunities to grow within a company in hypergrowth stage.
  • Additional days of holidays
  • Excellent work environment and good collaboration.
  • Free coffee/tea, fruits, and snacks from the company.
  • Possibility to increase your net salary through our flexible retribution partner

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