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Commercial Credit Specialist
hace 2 meses
As a Commercial Credit Specialist at American Express, you will be the main point of contact for customers with corporate cards and middle, large, and global companies who hold business travel accounts or Commercial products offered by American Express.
Key Responsibilities- Collect and negotiate overdue payments
- Enable spends, offer resolutions, and create responsible payers
- Analyse client portfolios and organise the credit process with local Credit teams
- Make spend decisions based on risk assessment and card member and client profiles
- Recommend and execute cancellation or suspension of spending privileges where required
- Excellent interpersonal, relationship building, and communication skills (German and English speaking)
- Native/Fluent German English
- Passionate about American Express and customer service
- Exceptional problem-solving and decision-making skills
- Ability to use decision-making to drive customer loyalty and growth for the business
- Competitive and motivated
- Ability to work both independently and in a team environment
- Ability to take a professional approach to challenging situations
- Ability to 'think on your feet' and work under pressure
At American Express, we back our colleagues and their loved ones with benefits and programs that support their holistic well-being. This includes competitive base salaries, bonus incentives, support for financial-well-being and retirement, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working models, generous paid parental leave policies, free access to global on-site wellness centers, and free and confidential counseling support through our Healthy Minds program.
", "company": "American Express", "location": "Germany Austria"}