Global Sales Development Manager Europe
hace 1 día
Overview: Americold Logistics, LLC is a global leader in temperature-controlled infrastructure. Our company partners with farmers and food producers to ensure their perishable products reach customers without spoilage.
Job Description: Sales Development Manager - Europe
Barcelona, Spain
The primary goal of this role is to drive revenue growth by developing relationships with key accounts across Europe. This position plays a crucial part in maintaining customer satisfaction, optimizing service delivery, and ensuring the long-term success and profitability of strategic accounts.
Key Responsibilities:
- Manage and strengthen relationships with key accounts to maximize customer satisfaction and drive sustained revenue growth.
- Act as the senior point of contact for key accounts, ensuring seamless communication and fostering long-term partnerships with key decision-makers.
- Drive cross-selling opportunities with accounts in Europe and across the global Americold organisation, ensuring overall business growth.
- Oversee all aspects of account management, including service delivery, financial management, cost control, and quality assurance to ensure smooth operations.
- Understand and anticipate key account requirements, translating them into effective Service Level Agreements (SLAs) to ensure clear expectations and deliverables.
- Stay informed on Logistics and Transport industry trends, particularly within the food sector, and leverage this knowledge to provide value-added insights to clients.
- Lead pricing negotiations and rate reviews to balance customer needs with Americold's commercial objectives.
- Monitor and challenge operational practices that may impact profitability, service quality, or customer satisfaction.
- Oversee and manage contract renewals and ensure that new business opportunities with key accounts are maximized.
- Analyse and interpret business performance data to identify potential issues and implement solutions that enhance customer satisfaction and profitability.
- Maintain a thorough understanding of all commercial agreements and customer charges, working closely with finance teams to ensure accurate billing and processing.
- Safeguard the company from potential claims by proactively assessing liabilities and addressing any internal operational issues that may arise.
Requirements:
- 7+ years of experience managing key accounts, with a focus on revenue growth and customer relationship management.
- Bachelor's degree or equivalent preferred.
- Extensive knowledge of the Warehouse, Distribution, Transport, Food, and Supply Chain sectors.
Salary: €80,000 - €120,000 per year. The actual salary will be based on the candidate's qualifications and experience. We offer a competitive compensation package that includes benefits such as health insurance, retirement plan, and paid time off.
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