Training and Development Specialist
hace 6 días
About Mandarin Oriental Ritz, Madrid
">We are a luxury hotel located in the heart of Madrid, known for our exceptional service and stunning architecture. Our team is passionate about delivering an unforgettable experience to our guests.
">Job Description:
">We are seeking a highly motivated Training and Development Specialist to join our People & Culture team. As a key member of our team, you will be responsible for identifying and addressing operational, supervisory, and managerial learning and development needs within the hotel.
">Main Responsibilities:
">- ">
- Provide support to hotel management and colleagues to achieve hotel and strategic business objectives.">
- Maintain Hotel and Company L&D policies and procedures.">
- Deliver Hotel Orientation Program for all new starters in accordance with hotel and company standards and procedures.">
- Train and support departmental service quality training ensuring LQE are adhered to.">
- Produce a Learning & Development calendar encompassing operative, supervisory and managerial Learning & Development activities.">
- Provide ongoing support and guidance to employees to facilitate their professional growth and development.">
- Come up with strong relationships and collaboration effectively with staff at all levels of the organization.">
Requirements:
">To succeed in this role, you will need:
">- ">
- 2+ years of experience in a learning and development role.">
- Very good knowledge of Spanish and English at a communicative level (training in both languages).">
- Ability to build relationships and collaborate effectively with employees at all levels of the organization.">
- Strong understanding of learning principles and instructional design methodologies.">
- Excellent communication, presentation and interpersonal skills.">
- Good knowledge of Training & Development, Talent Management, Employee Engagement and Performance Management.">
What We Offer:
">We believe that happy and motivated employees are the cornerstone of any successful company. Our benefits package encourages our coworkers' overall professional and personal growth in addition to recognizing their hard work.
">Our estimated salary for this position is €45,000 per annum, plus additional benefits such as health insurance, pension plan, and meal allowance.
">How You Will Grow:
">We are committed to helping you grow professionally and personally. In this role, you will have the opportunity to develop your skills and knowledge in areas such as learning and development, talent management, employee engagement, and performance management.
">You will also have the chance to work with a talented team of professionals who are passionate about delivering exceptional results. Our hotel is a dynamic and fast-paced environment where no two days are ever the same.
">Join Us:
">We are looking for a highly motivated and dedicated individual who shares our passion for excellence and customer satisfaction. If you are a team player who is excited about the opportunity to grow and develop your skills, we would love to hear from you
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