Learning and Development Specialist

hace 3 días


Madrid, Madrid, España The Bicester Village Shopping Collection A tiempo completo

Company Overview

The Bicester Village Shopping Collection is a leading luxury shopping destination, offering an unparalleled retail experience. As a Learning and Development Specialist, you will be part of our team that drives business performance through exceptional management and service levels.

Job Description

We are seeking a highly skilled Learning and Development Specialist to join our team on a hybrid basis, working onsite at La Rozas Village. As Head of Brand Training, you will be responsible for developing and supporting the Global Learning & Development Director. Your primary objective will be to drive training strategy that focuses on developing and driving processes and standards with our brands, ultimately influencing overall business performance.

Key Responsibilities

  • Demonstrate an ability to develop strong relationships with others and leverage those relationships across the business by influencing leaders and managers to implement training programs that ultimately influence the overall performance of the business.
  • Support the training and development department and provide direction to junior and new team members, enabling them to better execute their duties by sharpening their skills.
  • Oversee the creation of content, e-learning, collateral and other training materials that will impact behaviour-changing training using various training theories inclusive of job aids, facilitator and participant guides, on-the-job training systems, tutorials, and demonstration models.
  • Drive the development of programs that incorporate overall business objectives and maintain interactive learning solutions that drive measurable results for the business.
  • Build solid cross-functional relationships with departmental heads and management across the business, partnering with the Global Director of L&D to determine program priorities, roll-out plans, set program deadlines, and ROI analytics.

About You

We are looking for a talented individual with 5+ years of hands-on delivery/design & development within a learning and development department. Proven track record in an established training department, collaboration skills and the ability to contribute within a team, excellent interpersonal and communication skills, language skills essential: English and Spanish.

What We Offer

A generous salary of €80,000 per annum, plus a range of benefits including lifestyle benefits such as life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans, physical health benefits including private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.



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