Global Learning and Development Specialist
hace 2 semanas
Hotel Mandarin Oriental Ritz, Madrid
We are seeking a highly skilled Learning and Development Manager to join our People & Culture team at the luxurious Hotel Mandarin Oriental Ritz in Madrid. This exciting opportunity is ideal for individuals passionate about working in the hospitality industry and eager to grow in the L&D field.
About the Role:As a Learning and Development Manager, you will play a crucial role in supporting hotel management and colleagues in achieving strategic business objectives and maintaining hotel policies and procedures.
- Identify and monitor operational, supervisory, and managerial learning needs, providing regular feedback to the Director of People & Culture.
- Support departmental managers and ensure that all Learning and Development activities align with hotel strategic objectives.
- Deliver comprehensive Hotel Orientation Programs for new starters, adhering to hotel and company standards.
- Develop and implement Training and Support programs for employees, focusing on quality and ensuring adherence to guidelines.
- Produce a Learning and Development calendar, outlining operative, supervisory, and managerial training activities.
- Provide ongoing guidance and support to employees, promoting professional growth and development.
- Collaborate with management to develop career development plans and succession strategies for key positions within the hotel.
Competitive salary of €60,000 - €80,000 per annum, commensurate with experience.
A dynamic work environment with opportunities for professional growth and development.
Excellent benefits package, including comprehensive health insurance, pension scheme, and paid vacation time.
Ongoing training and support to enhance your skills and knowledge.
Requirements:2+ years of experience in a Learning and Development role.
Very good knowledge of Spanish and English, both spoken and written.
Ability to build relationships and collaborate effectively with employees at all levels.
Strong understanding of learning principles and instructional design methodologies.
Excellent communication, presentation, and interpersonal skills.
How We Reward Our Employees:At Hotel Mandarin Oriental Ritz, we believe that happy and motivated employees are the cornerstone of success. Our comprehensive benefits package recognizes and rewards their hard work, promoting overall well-being and job satisfaction.
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