German Customer Support Expert
hace 3 días
Company Overview
">We are a dynamic consulting firm, Salve Consulting, seeking an exceptional German-speaking customer support specialist to join our team in Croatia. Our company prides itself on delivering top-notch customer experiences and fostering a collaborative work environment.
Salary
The successful candidate will receive a competitive remuneration package based on experience, skills, and performance, estimated at €35,000 per annum.
Job Description
Main Responsibilities:
- Provide world-class customer support by promptly addressing inquiries, resolving issues efficiently, and ensuring customer satisfaction.
- Research and deliver accurate, timely responses to inquiries received through phone, email, and live chat channels.
- Utilize internal and external resources to offer exceptional service.
- Identify and escalate urgent or unresolved issues to the appropriate internal teams.
- Redirect calls to the correct departments when necessary, and accurately document customer interactions in line with standard operating procedures.
- Identify and communicate emerging patterns or trends in resolved issues.
Required Skills and Qualifications:
- Strong proficiency with common PC applications.
- Fluent in German, with at least C1-level proficiency strong verbal and written communication skills in German.
- Flexible, friendly, and resilient, with a high degree of independence and reliability.
- Excellent conversational skills, fluency in the language, and clear pronunciation in German.
- Strong communication and teamwork abilities.
- Basic knowledge of credit card systems is a plus.
Benefits:
- Permanent contract.
- Private health and life insurance.
- Fully remote position based in Croatia.
- A highly-rated working environment, with excellent employee reviews.
- Access to resources and tools that will help you reach your full potential.
Why Choose Us?
We believe that diverse experiences lead to richer innovation and a thriving workplace culture. We encourage individuals from varied backgrounds to join our team and contribute to our collective success.
-
Customer Support Specialist
hace 1 día
Madrid, Madrid, España Cross Border Talents A tiempo completo**Job Title:** Customer Support Specialist - German Language ExpertAt Cross Border Talents, we're seeking a highly skilled Customer Support Specialist fluent in German to join our team. As a key member of our customer service team, you will play a vital role in delivering exceptional support to our clients.**About the Role:We're looking for an individual...
-
Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completoJob Overview: Wibit Consulting & Services (Wibitcs) is hiring a Customer Service Expert with German Language Support to provide exceptional customer support via voice, chat, and email. This role involves working remotely from Serbia as a full-time specialist.About the Job:As a Customer Service Expert with German Language Support, you will be responsible for...
-
German Speaking Customer Support Expert
hace 13 horas
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is partnering with a leading BPO company in Hungary to find experienced customer support specialists who speak German. This is an exciting opportunity for individuals looking to advance their career in the field of customer service.
-
German Language Customer Support Expert
hace 5 días
Madrid, Madrid, España Salve Consulting A tiempo completoAt Salve Consulting, we're seeking a highly skilled Customer Support Specialist with expertise in German to deliver exceptional customer experiences. This role is perfect for individuals who are fluent in German and English, passionate about providing top-notch support, and eager to contribute to our team's success.About the RoleWe're offering a competitive...
-
Banking Customer Care Expert
hace 4 semanas
Madrid, Madrid, España Recruitment Direct A tiempo completoJob DescriptionAs a Banking Customer Care Expert (German Speaking), you will be responsible for providing exceptional customer service to German-speaking banking clients through various communication channels. You will work closely with colleagues to ensure seamless customer support experience and contribute to achieving sales targets.Key...
-
Customer Service Expert for German Language
hace 3 días
Madrid, Madrid, España Cross Border Talents A tiempo completoJob Overview: We are seeking a Customer Service Expert fluent in German to join our team at Cross Border Talents. This role offers the flexibility of hybrid/remote work while focusing on delivering top-notch customer support to our clients.">About the Role: As a Customer Service Expert, you will handle customer inquiries, resolve issues efficiently, and...
-
Customer Support Professional
hace 4 semanas
Madrid, Madrid, España Bombay A tiempo completoJob Title: Customer Support Professional">This role is a unique opportunity to join Bombay as a Customer Support Consultant, providing exceptional service to Lufthansa passengers. As a key member of our team, you will be responsible for handling customer inquiries regarding flight reservations, cancellations, and online check-in via phone.">About the...
-
Customer Support Specialist
hace 4 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completoJob Description:About the Role: We are seeking a Customer Service Representative fluent in German to join our dynamic team. This is a remote position based in Porto, Portugal, ideal for local candidates. You will handle customer inquiries and issues with professionalism and efficiency, ensuring exceptional service delivery.Key Responsibilities:Assist...
-
German Speaking Customer Support Representative
hace 2 días
Madrid, Madrid, España Jordan martorell s.l. A tiempo completoGerman Speaking Customer Support RepresentativeWe are seeking a highly motivated German speaking Customer Support Representative to join our team in Lisbon. As a key member of our customer support team, you will provide excellent customer service and support to our clients across various channels.Your responsibilities will include answering customer...
-
Customer Service Expert for German-speaking Clients
hace 12 horas
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoJob Title:Customer Service Expert for German-speaking ClientsAbout the Role:We are seeking a highly skilled and experienced Customer Service Expert to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients in Germany.Key Responsibilities:Provide timely and effective solutions to...
-
Customer Service Representative German Language Expert
hace 4 semanas
Madrid, Madrid, España Empresa Reconocida A tiempo completoAt Empresa Reconocida, we're redefining the future of customer service. As a Customer Service Representative German Language Expert, you'll play a key role in delivering exceptional experiences to our clients. Key Responsibilities:• Deliver outstanding customer service through effective communication and problem-solving skills• Collaborate with clients...
-
German Customer Support Specialist in Bucharest
hace 12 horas
Madrid, Madrid, España Cross Border Talents A tiempo completoCustomer Support Agent RoleWe are seeking a dedicated and proficient German-speaking customer support agent to join our team in Bucharest. As a key member of our hybrid work model, you will provide exceptional support to clients, handle inquiries, and resolve issues related to hospitality services.
-
German Speaking Customer Support Representative
hace 12 horas
Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completoCustomer Support Specialist OpportunityWe are working with a leading BPO to recruit a German-speaking Customer Support Specialist to support an e-commerce company.About the RoleThis remote position is open to qualified candidates based in Serbia, offering a stable environment in a highly rated company known for its employee satisfaction.Duties and...
-
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoCompany Overview:David Kennedy Recruitment is working with a BPO with excellent employee satisfaction ratings, offering remote work opportunities in Slovenia. This partnership aims to find experienced German-speaking customer support specialists who can deliver exceptional service to e-commerce brand customers.About the Role:This full-time position involves...
-
Madrid, Madrid, España Gofluent A tiempo completoAbout the OpportunityAs an Expert Learning Advisor for German Language Support, you will play a strategic role in ensuring our learners have the best possible experience while learning with goFLUENT. Based in Madrid, this position is ideal for individuals who excel at communicating, both orally and written in German.
-
Technical Customer Support Specialist
hace 12 horas
Madrid, Madrid, España Cross Border Talents A tiempo completoJob Title: Technical Customer Support Specialist - German + EnglishLocation: On-site or Remote, Flexible Work ScheduleWe are seeking a dedicated and experienced Technical Customer Support Representative to join our team. The ideal candidate will be fluent in German and English and have a strong background in technical support.Key Responsibilities:Provide...
-
Customer Service Representative
hace 12 horas
Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completoAbout UsWibit Consulting & Services (Wibitcs) is a leading BPO partner known for its high employee satisfaction. We're seeking a skilled German-speaking Customer Care Specialist to join our team.Job OverviewAs a Customer Care Specialist with German, you will provide exceptional customer service, resolve customer issues, and collaborate with internal teams to...
-
Customer Support Specialist for German Language
hace 4 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completoJob Title: Customer Support Specialist for German LanguageAbout the Company: Cross Border Talents is a leading provider of innovative solutions in customer support. We are committed to delivering exceptional service and fostering growth opportunities for our team members.Salary: The estimated annual salary for this position is around €25,000 - €35,000,...
-
Customer Support Specialist
hace 4 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completoAbout the Role">At Cross Border Talents, we are seeking an experienced Customer Support Specialist to join our team in Hungary. The ideal candidate will be fluent in German and have a strong background in customer service.">Key Responsibilities:">">Deliver exceptional customer service by promptly addressing inquiries, resolving issues efficiently, and...
-
German Customer Support Professional in Bucharest, Romania
hace 4 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completoWe are Cross Border Talents, a leading provider of exceptional hospitality services. We offer a competitive benefits package and flexible hybrid work model to support the growth and development of our talented team members.This is an exciting opportunity for a skilled German-speaking professional to join our team as a Customer Support Agent in Bucharest,...