Sales Representative for Customer Success

hace 3 semanas


Madrid, Madrid, España Rib Software A tiempo completo

Company Overview

Rib Software is a leading provider of software solutions for the construction industry. Our mission is to drive the digital transformation of our customers, enabling them to work more efficiently and sustainably.

Salary

The estimated salary for this role is €40,000 - €60,000 per year, depending on experience. This is a competitive package that reflects the company's commitment to rewarding its employees.

Job Description

As an Inside Sales Representative for Customer Success, you will play a crucial role in establishing relationships with our customers and marketing our brand in a positive, honest, and professional manner. You will be responsible for delivering sales objectives through the management of inbound and outbound calls/mails from resellers, current customers, and potential customers.

Key Responsibilities:

  • Understand customer needs and requirements
  • Research and qualify leads
  • Work with your team members and partners to facilitate calls, manage workflow, and minimize hold times throughout the sales process
  • Enter data with a high degree of accuracy and consistency into the computer system
  • Maintain an organized workspace and properly file documents, updates, and product information so it is readily accessible for reference and to answer questions
  • Listen attentively to consumer questions and provide knowledgeable and insightful answers to encourage product sales

Required Skills and Qualifications

To be successful in this role, you will need:

  • Experience in inside sales, customer service-oriented position, or sales assistance
  • Experience in a triangle cooperation with internal stakeholders and externals (e.g., resellers)
  • Experience in data analysis and execution within IT sales tools
  • High knowledge of Microsoft Office (Word, Excel, Outlook)
  • Fluent in Spanish; advanced English language skills beneficial
  • Excellent communication skills, both written and oral
  • Ability to multitask and manage time effectively

Benefits

We offer a range of benefits to support your career development and well-being, including:

  • A structured start: individual onboarding, organized networking
  • Goodies like life cover, health insurance, and Company Share Ownership Program (WESOP)
  • A modern working model: trust-based working hours, flexible working hours, possibility of hybrid working
  • Career development/prospects: team or role-based development/training, individual development/training, national and international career prospects within the RIB Group or Schneider Electric

Others

We are committed to driving the digital transformation of our customers and enabling them to work more efficiently and sustainably. If you share our values and are passionate about delivering exceptional customer experiences, we would love to hear from you.



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